Customer Service​/Sales

Customer Service/Sales role at The Home Depot involves providing fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. They greet, qualify, recommend and close every customer in their department, and handle basics in adjacent departments.

They maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe.

• Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
• Learn about products using our tools, and provide information to customers in order to sell an entire project.
• Greet, qualify, recommend and close every customer in their department, and handle basics in adjacent departments.
• Maintain in-stock condition of assigned areas; ensure it is clean, shop-able, and safe.
• Provide a safe working and shopping environment by following all safety policies and standards, completing specified safety training, immediately correcting hazards and reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers.
• Work in cooperation with their Department Supervisor and other associates in their department as well as other departments.
• Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental.
• The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

$16.50/hr - $19.50/hr

• Employment type:
  
  Full-time
• Seniority level:
  Not Applicable
• Benefits offered include health care benefits, 401K, ESPP, paid time off, and success sharing bonus. For a full list of the various benefits The Home Depot offers, visit the Home Depot careers site.