Sales Advisor - Freehold Raceway Mall

Overview

H&M Sales Advisor - Freehold Raceway Mall. As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming and guiding customers through the store to actively sell our products and providing customers with support and guidance. You'll use your fashion and product knowledge to provide customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

• Provide excellent customer service: welcoming and guiding customers through the store and omni experience where available, supporting them with direct customer service
• Willingness to engage and have conversations with customers to provide excellent service
• Guide customers through our fashion trends, stories & products in all areas of the store
• Ability to effectively promote and sell our products to customers
• Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
• Represent the H&M brand positively during all customer interactions
• Support with commercial or operational actions to reach sales targets with store management team

• As a Sales Advisor, you'll be passionate about fashion and everything we create in-store.
• Motivated by giving customers a great experience.
• You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented.
• You should also enjoy working in a collaborative and dynamic environment.
• You have sales experience working in a dynamic and collaborative environment that you can apply to your role
• Experience working with customer service in fashion, retail or other service-related industries

• We value diverse backgrounds and are committed to inclusive, diverse and equitable workplaces
• 7 unique values guiding our success for over 75 years
• Access to Colleague Resource Groups (CRGs) for community and networking
• Inclusive environment where you're encouraged to be yourself at work
• Access to a large global talent community with opportunities for career growth
• Comprehensive benefits including health insurance, wellness and family support programs, retirement plan, paid leave and time off, and a community day to serve your local community
• Employee discount at H&M Group brands and COS, Weekday, Monki, H&M HOME, Other Stories, ARKET, Afound

• Job Status:
  Hourly, Non-Exempt
• EEOC Code: SLS
• Compensation:
  Sales Associates Pay Rate $16.00 per hour