Residential HVAC Diagnostic Service Specialist

Step Into a Day as Our Residential HVAC Diagnostic Service Specialist Based in Freehold, NJ, you’ll be the go-to pro who restores comfort to homeowners by diagnosing, repairing, and maintaining heating and cooling systems. You’ll solve problems in real time, communicate clearly with customers, and keep safety and documentation front and center—while growing your craft in a genuinely supportive team.

Your Day, Simplified Morning:
Review your schedule and prep parts. Head to your first call to diagnose what’s going on with a furnace, AC, or heat pump—and get it back online.

Midday:
Perform preventive maintenance and inspections to boost performance and efficiency, noting any emerging issues.

Afternoon:
Walk customers through findings in plain language, present repair options, and complete accurate service records before you roll.

All day long:
Work safely, follow codes and best practices, and collaborate with teammates to deliver five-star service.

What You’ll Own Expert troubleshooting and repair for residential HVAC systems (furnaces, air conditioners, heat pumps)
Routine maintenance and system inspections for peak performance

Clear, respectful communication with homeowners about needs and solutions

Timely documentation of service calls, repairs, and maintenance

Commitment to safety protocols and local regulations

Continuous learning on HVAC technologies and trends

Team collaboration to elevate the customer experience

What You Bring High school diploma or equivalent; HVAC technical certification preferred

Proven residential HVAC field experience

Sharp diagnostic skills and a problem-solver’s mindset

Strong interpersonal and communication abilities

Comfort working independently and as part of a team Valid driver’s license with a clean driving record

Knowledge of local HVAC codes and regulations EPA Type II required; EPA Universal preferred

Why You’ll Thrive Here We believe great service starts with a great team. Expect mentorship, a friendly crew that has your back, and room to expand your skills as the industry evolves.