Distribution Supervisor

Overview

Join to apply for the Distribution Supervisor role at Wave Mobile Money
. We're making Africa the first cashless continent. In 2017, over half the population in Sub‑Saharan Africa had no bank account. Those folks endure high fees, distant branches, and no card acceptance. Wave builds financial services that just work: no account fees, instant availability, and acceptance everywhere. We launched a mobile app in Senegal for cash deposit, withdrawal, and peer‑to‑peer and business payments and now have millions of users across nine countries.

• Be responsible for acquiring Wave users in a specific area.
• Implement Wave’s rapid growth strategy.
• Manage a team of 25‑50 merchant distributors.
• Work closely with Territory Leads and Regional Leads to plan distribution activities and follow up.
• Maintain team quality through hiring, performance monitoring, and coaching.
• Grow monthly active users through deposits and conversions while retaining stable sender churn.
• Develop strategies to target groups with a strong need for Wave.
• Monitor distributors’ performance daily.
• Review cycle targets with leads and provide feedback or escalation to upper management.
• Collaborate with the Below-the-Line Marketing Team for visible presence in SL.
• Own the growth of a territory/area.
• Exemplify Wave values and lead by example.

• Location:
  
  Freetown East.
• Work authorization required in SL.
• Fixed‑term contract.
• Competitive salary based on a transparent formula.
• Generous health insurance for you and your dependents.
• Parental leave: 26 weeks for mothers, 4 weeks for fathers; subsidized childcare upon return.
• Gym, fitness class, and equipment subsidies.
• Airtime reimbursement.
• Free food and a beautiful office space.

• Have experience meeting ambitious KPIs.
• Are resilient and adapt quickly to strategy changes.
• Possess strong collaboration, communication, negotiation, and interpersonal skills.
• Are flexible to work irregular hours.
• Can manage field‑based operations across large geographic areas.
• Willing to travel and spend up to 90% of the time within your territories.
• Show tenacity and a willingness to get things done.
• Are solution‑driven, detail‑oriented, and follow tasks through.
• Excel at data gathering, reporting, and analytics.
• Think entrepreneurially and solve blockers creatively.

• Rapidly growing in‑country teams across Senegal, Côte d’Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon, plus remote members worldwide.
• Dedicated to delivering affordable financial services to people who need them most.
• Foster autonomy—own projects from problem definition to production monitoring.
• Raised the largest Series A in Africa in 2021; investors include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
• On Y Combinator’s top companies by revenue.

Fill out the form below, upload an English resume and an “cover letter” explaining your interest in Wave and the role. We review applications frequently and recommend applying to the role that best matches your skills, experience, and career goals.

Wave is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Mid‑Senior level

Full‑time

Management and Manufacturing