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Enterprise CSM Lead - Outcomes & Growth
Job in
Fremont, Alameda County, California, 94536, USA
Listed on 2026-09-07
Listing for:
Charter Communications
Full Time
position Listed on 2026-09-07
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Charter Communications is seeking a Customer Success Manager IV to own outcomes and value realization for a portfolio of enterprise customers. You will act as the quarterback across Sales, Delivery, Operations, Consulting, and Support to ensure retention, adoption, and long-term value.
The role requires coordinating lifecycle activities from onboarding to renewal, driving strategic conversations, and influencing cross-functional teams to deliver measurable outcomes.
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