Customer Support Manager - Lead Global SaaS
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Customer Service/HelpDesk
Customer Success Management, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Rippling is building a world-class Support team to help customers realize the full potential of our platform. You will lead a distributed team, becoming the product support SME and driving onboarding, tooling, and process improvements.
We prioritize SLA adherence and data-driven decisions, collaborating with Product/Engineering to reduce resolution times and inbound contacts. In-office culture and US-centric tiers shape compensation and growth.
Step into the Customer Support Manager
- Lead Global SaaS Support role at Rippling in San Francisco, CA, United States and grow with us.
This is a great role to take on the Customer Support Manager
- Lead Global SaaS Support role at Rippling.
As a Customer Support Manager
- Lead Global SaaS Support, you will play an important part at Rippling in San Francisco, CA, United States.
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