Engineering Support Technician

Overview

We are seeking a highly skilled and motivated Equipment Engineering support technician to support Vacuum process equipment;
Ion Beam Etch (IBE) and Ion Beam Deposition (IBD) in a high-volume wafer manufacturing environment. This role is critical to ensuring equipment reliability, process capability, and operational efficiency within a Class 100 cleanroom.

Western Digital is a company of problem solvers. We power global innovation across storage technologies and platforms, and we are a key partner to some of the largest and highest growth organizations in the world.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

• Serve as the primary technical owner for IBE/IBD tools, supporting both Equipment Engineering and Maintenance teams.
• Collaborate cross-functionally with Process Engineering, Maintenance, and vendors to drive equipment performance improvements.
• Define, monitor, and enhance:
  • Preventive Maintenance (PM) procedures
  • SPC parameters and tool health metrics
  • Spare parts inventory and BOM
• Lead root cause analysis and corrective actions for equipment-related wafer scrap.
• Provide hands-on troubleshooting and technical support during tool escalations.
• Conduct tool health audits and communicate findings regularly.
• Train and certify maintenance technicians in advanced troubleshooting and best practices.
• Support and lead Continuous Improvement Projects (CIPs) focused on reliability, cost reduction, and uptime.
• Occasionally assist maintenance during manpower shortages and flex hours to support off-shift operations.

Required Qualifications

• Graduate of a technical program (Electronics, Mechanical, Electrical, or Electro-mechanical preferred)
• Strong hands-on experience in:
  • IBE/IBD systems and vacuum technology
  • RF tuning and leak testing
  • SPC and equipment performance metrics
  • Endpoint detection tools (e.g., Hiden SEM, JA Wollam Ellipsometer, Mass Spectrometry)
  • Brooks wafer handlers (MAG7, VTR5, Aligners, VCE6)
• Proficient in reading schematics, machine diagrams, and using diagnostic tools (DVM meters, oscilloscopes)
• Skilled in computer hardware/software troubleshooting to component level
• Familiarity with PLC and control systems
• Excellent mechanical and electrical troubleshooting skills (AC, DC, RF)
• Strong communication and documentation skills
• Self-motivated, team-oriented, and capable of working with minimal supervision

Preferred Skills

• Experience in high-volume manufacturing, especially magnetic recording head wafer processing
• Knowledge of Ion Beam Etching and Deposition principles
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Ability to lead audits and implement procedural improvements

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on a wide range of characteristics. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the Know Your Rights:
Workplace Discrimination is Illegal poster. Our pay transparency policy is available here.

Western Digital thrives on the power and potential of diversity. We are committed to an inclusive environment where every individual can thrive through belonging, respect and contribution. We also offer accommodations for applicants with disabilities. Please contact  to request an accommodation, including the job title and requisition number.

Based on our experience, we anticipate that the Final date to receive applications will be 12/15/2025 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the deadline. If we are not able to hire someone from this role before the deadline, we will update this posting with a new anticipated deadline.

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Compensation & Benefits Details

• An employee’s pay position within the salary range may be based on several factors including education, qualifications, certifications, and experience; skills and performance; geographic location; shift; internal and external…