Mgr, Engineering

At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.
Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.
The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.
Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible.

Date:
Oct 1, 2026

Location:

Fremont, CA, US, 94538

Worker Category:
On-site Flex

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

Directs, leads, and manages the technical activities and lab operations for the Lam Customer Support Business Group (CSBG) process engineering teams.

• Manages the lab process activities in support of customer process demonstrations as well as internal engineering development.
• Manages ateam of process specialists to execute on-tool wafer based testing and metrology.
• Coordinates assignments, manages priorities and deliverables for team.
• Develops methodology and ensures deliverables consistently meet high standard for customer facing presentations.
• Develops process engineering capability within team.
• Participates in cross BU initiatives at Lam as CSBG representative.
• Ensures program approach supports CSBG lab needs and practices.

• Manage cross-functional team to schedule and plan customer process demonstrations.
• Communicate with Account Team management and internal executives to align priorities for CSBG demo team.
• Manage database (quickbase) of demo schedules, owners, and priorities.
• Align deliverables from technical development and customer facing teams to ensure spec targets are agreed to and met.
• Drive actions among team members during planning and execution of demos.
  
  Document high level trends/metrics associated with demo completion and present to executive audience.

• Bachelor's degree with 4-6 years of supervisory experience or 12 years of engineering experience.
• Bachelor's or Master's degree in Materials Science, chemical engineering, or related field.
• 8+ years of semiconductor process/product engineering experience (dry etch preferred).

• Experience in wafer preparation and metrology techniques (thin film, CD-SEM, X-SEM).
• In-depth understanding and working knowledge of Statistical Process Control (SPC) and/or Design of Experiments (DOE).
• Strong organizational skills and demonstrated ability to manage multiple tasks simultaneously and the ability to react to shifting priorities to meet business needs and deadlines.
• Excellent people skills with demonstrated…