HR Business Partner, Employee Relations and L&D

HR Business Partner, Employee Relations and L&D

We are seeking a proactive and empathetic HR Business Partner to cultivate a positive and compliant workplace culture through expert management of employee relations and strategic development of our talent. This role will be instrumental in fostering a respectful and productive environment, ensuring adherence to policies and regulations, and empowering our employees with continuous learning opportunities, including critical compliance training, to support both individual growth and organizational success.

• Serve as the primary point of contact and trusted advisor for all employee relations matters, providing guidance and support to employees and managers on HR policies, procedures, and best practices.
• Conduct thorough, fair, and confidential investigations into employee complaints, grievances, and disciplinary issues, ensuring timely resolution, legal compliance, and consistent application of company policies.
• Mediate workplace conflicts and facilitate constructive resolutions, promoting open communication and a respectful work environment.
• Advise managers on appropriate disciplinary actions, performance improvement plans (PIPs), and termination procedures, ensuring adherence to legal requirements and company guidelines.
• Develop and deliver proactive training and workshops for managers and employees on ER topics such as conflict resolution, harassment prevention, diversity & inclusion, and effective communication.
• Monitor and analyze ER trends, providing insights and recommendations to proactively address systemic issues, enhance workplace culture, and mitigate risk.

• Conduct comprehensive training needs assessments to identify skill gaps, development opportunities, and critical compliance requirements across the organization.
• Design, develop, and deliver engaging and impactful learning programs, workshops, and resources, with a strong emphasis on mandatory compliance training (e.g., harassment prevention, data privacy, ethics, safety, anti-bribery).
• Manage the full lifecycle of training initiatives, from content creation and scheduling to delivery and post‑training evaluation.
• Partner with subject matter experts (SMEs) to create relevant and up‑to‑date training content, particularly for compliance‑related topics.
• Administer and optimize our Learning Management System (LMS), ensuring all training records, especially for compliance, are accurately maintained and accessible.
• Develop and track L&D metrics to evaluate the effectiveness and ROI of all training initiatives, reporting on progress and making data‑driven recommendations for continuous improvement.
• Support career pathing and talent development initiatives, helping employees identify growth opportunities and acquire necessary skills for future roles.
• Stay current with L&D best practices, adult learning principles, and regulatory changes impacting compliance training requirements.

• Provide guidance and support to managers and employees on the company's performance management philosophy and processes.
• Assist in the administration of the performance review cycle, including goal setting, feedback delivery, and documentation.
• Coach managers on providing effective performance feedback and conducting constructive performance discussions.
• Support the implementation and monitoring of Performance Improvement Plans (PIPs) as needed.

• Provide support to other HR functions, including but not limited to recruiting, onboarding/terminations, event planning, and HR projects.
• Participate in HR team meetings and contribute to the development of HR strategies.

• Excellent verbal and written communication skills, with the ability to articulate complex information clearly and concisely to diverse audiences.
• Strong ability to build rapport, influence, and collaborate effectively with employees at all levels.
• Proven ability to diagnose issues, analyze data, and develop practical, legally compliant solutions.
• Unquestionable integrity and ability to handle sensitive information with…