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Technical Support IT Support

Technical Support Engineer: Gunshot Analytics & Incident Support

Job in Fremont, Alameda County, California, 94537, USA
Listing for: SoundThinking
Full Time position
Listed on 2025-12-08
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Job Description & How to Apply Below
A public safety technology firm is seeking an individual contributor to provide troubleshooting support and analysis for its applications. The role focuses on generating customer reports, investigating technical issues, and maintaining communication with clients regarding service updates. Ideal candidates are data-driven, have strong communication skills, and can manage multiple projects. This is a full-time position with a mid-senior level requirement, based in Fremont, California.

The role demands after-hours support and weekends availability.
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