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Operations Support & Ticket Lead, Process Improvement

Job in Fremont, Alameda County, California, 94537, USA
Listing for: Astreya Inc.
Full Time position
Listed on 2025-12-23
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading technology services provider is seeking an Operations Support Specialist to oversee daily ticket queues and enhance logistics processes. The ideal candidate will have 5-7 years of experience in ticket/operations support and demonstrate strong leadership and communication skills. Responsive to client needs, this role requires multitasking in a fast-paced environment and a commitment to continuous improvement and team training.

Benefits include comprehensive medical coverage, 401k, and opportunities for professional development.
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