Sr. Product Manager, Delivery Readiness

What to Expect

As a Product Manager for Delivery Day Readiness, you will focus on improving on-time vehicle delivery, increasing awareness of delivery process, and enhancing customer experience during delivery day. You will migrate vehicle readiness processes to a new app, solve operational gaps, develop capacity planning for scheduling delivery within Tesla OS and manage the customer delivery scheduling experience. In partnership with the Delivery Operations teams, your work will directly impact customer satisfaction and support Tesla's mission of sustainable energy adoption.

Your success will be measured by improved delivery metrics and customer feedback.

Location:

Fremont, CA;
Austin, TX

• Migrate vehicle readiness processes to the delivery app
• Address operational gaps in delivery day workflows
• Develop capacity planning tools for delivery scheduling
• Enhance in-app customer experience for delivery day interactions
• Collaborate with engineering teams to integrate solutions
• Monitor delivery metrics to ensure on-time performance
• Reduce vehicle concerns through proactive app-based solutions

• Degree in Engineering, Business, or equivalent experience
• Experience in product management within delivery or logistics
• Strong understanding of app development and user experience design
• Ability to work with engineering and operations teams on system integration
• Proven track record of improving operational efficiency
• Analytical skills to assess delivery performance data
• Familiarity with Native App development

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

$128,000 - $228,000/annual salary + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.