Commercial Lines Account Manager

2 days ago — Be among the first 25 applicants

ReSource Pro is looking for a knowledgeable Commercial Lines Insurance Account Manager to join our growing service delivery team. The Commercial Lines Account Manager serves as the main point of contact and technical expert on a client book of business. This role is responsible for working with our onshore/offshore teams to renew existing policies, bind new business leads, and round out accounts to increase overall revenue.

Candidates must reside in the United States and the Pacific Time Zone.

• Manage large books of business for commercial lines insurance clients
• Drive customer retention and market additional lines of coverage to grow business and properly insure risks
• Evaluate carrier relationships, commercial insurance products, and market placement
• Provide quality and timely service to customers and clients
• Research, provide recommendations, and implement ReSource Pro solutions for clients
• Work in a variety of Agency Management Systems to complete tasks
• Lead day‑to‑day customer interactions
• Use subject matter expertise to consult with customers and advise colleagues
• Gather information about client needs and insurance solutions
• Collaborate with coworkers and supervisors to meet client needs and contribute to internal team goals

• Bachelor’s degree in Insurance, Risk Management, or related field or equivalent experience
• 3‑7 years of Property and Casualty insurance experience or related coverage experience in a retail agency or service center
• Active Resident Property and Casualty insurance license required
• Located in Pacific Time Zone
• Microsoft Office proficiency – Excel required
• Experience working in an Agency Management System required
• Industry designations preferred such as CPCU, CIC, CISR, ARM
• Ability to adapt and succeed within a team‑oriented environment
• Excellent problem‑solving and customer service skills

Remote position; salary range $53,779–$91,291 annually (varies by geographic location). Includes annual bonus eligibility and benefits.

• 100% paid employee health insurance Day 1
• Eligible for all medical, dental, and vision benefits Day 1
• Internet stipend eligible
• 401k with employer match, vested Day 1
• HSA/FSA available
• Long‑ and short‑term disability employer‑provided
• Generous PTO plan with paid holidays plus floating holidays
• Development and growth opportunities
• Comprehensive wellness program prioritizing employee health

• Behavioral interview with Talent Acquisition
• Online talent assessment
• Hiring Manager interview
• Additional interview steps may be added depending on position or further evaluation

ReSource Pro provides equal employment opportunities and prohibits discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Mid‑Senior Level

Full‑time

Finance and Sales

Insurance