Temp to Perm Care Transition Navigator - Days

Salary Range: $95.09 - $128.37

Act as a “Coach” in the Transitional Care Program, ensuring patients continue to receive coordinated, quality care post-discharge and to reduce unnecessary admissions and readmissions to the hospital.

In addition to performing the essential functions listed below, may also be assigned other duties as required.

• Graduate of an accredited school of nursing with a current California RN license required
• Bachelor’s degree, or a combination of clinical education and/or experience required
• Current AHA BLS certification required
• Current driver’s license, vehicle insurance and access to a dependable vehicle or public transportation required
• Experience with Microsoft Office (Word, PowerPoint, Excel, etc.) and/or Google Suite (Docs, Sheets, etc.) required
• Must be willing to work weekends
• Experience in health coaching, motivational interviewing desired
• Must have effective communication skills to interact with patient and family.
• Experience and comfort with home visits preferred
• Master’s Degree in Health Care Administration or Nursing, or in a work-related field from an accredited college or university preferred
• Two to three years of experience in transitional care preferred

• Collaborates with outpatient providers, case management, and post-acute care providers to ensure optimal delivery of transitional needs
• Prioritizes referrals and activities according to intensity, need, and required follow-up
• Documents all activity related to patient care in electronic medical record system, including visits, orders, contact with additional resources, conversations with patients or other agencies, as well as any other information related to patient care and well‑being
• Evaluates aspects of each patient’s condition, diagnoses, medications, and support systems to formulate an individualized plan which will lead to successful outcomes in medication(self)-management, use of a dynamic patient-centered record, appropriate primary care and specialist follow‑up, and knowledge of red flags
• Visits patients in their homes and other ambulatory settings (i.e. skilled nursing facilities, post‑acute rehabs, etc) as part of the Transitional Care Program
• Provide education on chronic illnesses to encompass: disease process, medication administration to include side effects management, and proper use of prescribed devices and/or medical equipment
• The individual identifies and resolves problems in a timely manner and excels at locating, retrieving, evaluating and using information skillfully
• Demonstrates client‑centered focus
• Demonstrates flexibility without over reliance on protocols
• The individual prioritizes and plans work activities, uses time efficiently, and develops realistic action plans
• Achieves timely and efficient care coordination through a multidisciplinary effort with members of the health care team.
• Interacts with physicians, and other providers, patients and families to coordinate services for patients’ post‑hospital care in a timely manner and follow‑up to ensure appropriate care is received
• Aligns teaching plan with those developed by other disciplines as a way to ensure care coordination
• Coordinates care in a manner that produces the best patient outcome in an effective and efficient manner
• Acts as the client’s advocate by initiating action to improve healthcare, or to change decisions or activities which are against the interests or wishes of the client, while being aware and sensitive to patient rights
• Participates in community‑based activities representing the interests of the hospital
• Demonstrates excellent communication skills: active listening; use of open‑ended questions; ability to reframe and redirect
• Demonstrates critical thinking skills
• Moves beyond task‑based orientation to role‑based practice, and focuses attention on responsibility and accountability
• Exercises decision authority and demonstrates self‑direction, and understands chain‑of‑command
• Acts in a manner that promotes dialogue, open communication and positive working relationships
• Strengthens role‑based professional practice within the multidisciplinary team
• Transfers information and provides care to patients in a manner that is therapeutic as well as…