Team Leader, Retail

Join to apply for the Team Leader role at Loop Neighborhood Market
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Loop Neighborhood Market is based in Union City, California, with stores and stations across the state. Founded in 1978, the company develops real estate and owns and operates gas stations with convenience stores and car washes. It also has a wholesale division delivering fuel to dealer locations.

This position calls for people who are adept at both assisting customers and leading a diverse team of individuals. In the role of Team Leader, you'll be responsible for managing all aspects of the store's operation, including daily paperwork, troubleshooting car wash issues, ordering, stocking, merchandising, forecasting, and staffing. You'll also set the tone for courteous customer service, manage the store staff, and maintain compliance with regulations.

All Team Leaders embody our Core Values:
People, Teamwork, Communication, Training, Results Matter, Fun, Customer Centered and Safety.

• Train and coach new staff, manage performance, and handle staffing needs.
• Create schedules, track time, and ensure accurate store paperwork reconciliation.
• Stock products, maintain store cleanliness, and manage product merchandising.
• Forecast, order, and control inventory, with a focus on shrinkage control.
• Track and manage operating expenses to ensure profitability.
• Develop a sales-driven culture using data analysis, goal setting, and in-store operating profit management.
• Ensure efficient, courteous customer service for customers, vendors, and staff.
• Troubleshoot and resolve car wash and gas-related issues.
• Maintain compliance with local, state, and federal regulations and budget requirements.
• Maintain a clean, customer-friendly environment inside and outside the store.
• Perform additional duties as assigned.

• High School Diploma or equivalent required.
• Six to nine months’ experience as an assistant manager, manager, or an equivalent combination of education and experience.
• Strong mathematics ability.
• Strong written and oral communication skills.
• Desire to be part of a performance-driven team.
• Valid driver’s license and insurance.
• Reliable form of transportation to and from the workplace and off-site training.

• Employees with 6 months to 3 years receive 0.10 cents off a gallon of fuel.
• Employees with 3 to 5 years receive 0.30 cents off a gallon of fuel.
• Employees with 5+ years receive 0.40 cents off a gallon of fuel.
• Maximum 20 gallons and 2 fill ups per week.

The Team Leader position requires constant standing, bending and reaching with a moderate amount of manual dexterity. Frequent lifting of 1 to 5 pounds and occasional lifting of up to 40-50 pounds are required.

• Must be 21+ years of age.
• Must be able to work various shifts and days of the week depending on business needs.

The list of requirements, duties, and responsibilities listed above is by no means a complete list. It is merely a general summary of the position described. Management reserves the right to revise or change this position description at any time. The company reserves the right to run background checks as a condition of employment.