Part-Time EV Sales and Customer Engagement Specialist

Part-Time EV Sales and Customer Engagement Specialist

Position summary:

Sony Honda Mobility of America (SHMA) is building a high-performing EV Sales and Customer Engagement team to deliver a premium, end-to-end ownership journey for AFEELA. This posting is for a Part-Time Customer Engagement and Sales role providing on-site coverage for Fremont, CA and the AFEELA Studio at Valley Fair Mall in San Jose. Availability to work at both locations is a firm requirement.

You will lead demos and test drives, support pipeline activity, assist in closing opportunities, and deliver a premium brand experience in the studio and vel to SHMA sites and events across California as needed. This role is ideal for a polished, customer-obsessed professional with a luxury mindset and a passion for EV innovation seeking part-time flexibility while staying connected to premium retail and mobility technology.

• Engage prospects, qualify customer needs, conduct tailored product presentations, and support test drives that showcase AFEELA design, technology, and performance.
• Support the full sales lifecycle including lead follow-up, appointment coordination, proposal support, delivery preparation, and post-delivery engagement.
• Represent SHMA at the Fremont location, the AFEELA Studio at Valley Fair, and local brand activations with a premium hospitality-driven standard.
• Maintain accurate CRM records of activities, customer interactions, and follow-ups to support conversion and pipeline visibility.
• Develop strong product knowledge across vehicle features, charging, connected services, and ownership benefits.
• Strengthen customer loyalty through onboarding support, service coordination, and invitations to owner and brand experiences.
• Collaborate with Marketing, Delivery, Service, and Product teams to ensure consistent handoffs and customer communication.
• Help maintain presentation-ready studio environments at Fremont and Valley Fair.
• Share customer insights and feedback to improve sales programs, studio operations, and engagement strategy.

• 2 to 5 years of experience in premium automotive, luxury retail, or high-end technology sales or customer engagement.
• Demonstrated ability to support or execute a full sales process from qualification through delivery and follow-up.
• Exceptional communication and relationship-building skills with a consultative, customer-first approach.
• Willingness to work at both Fremont, CA and Valley Fair Mall in San Jose, with availability for evenings, weekends, and holidays as needed.
• Ability to travel to SHMA sites and events across California as needed.
• Proficiency with CRM platforms and productivity tools including Microsoft Office and Google Workspace.
• Valid driver’s license and clean driving record.

• EV sales or direct-to-consumer automotive experience with familiarity in charging and connected services.
• Background in luxury or premium brands with high-touch customer engagement.
• Multilingual skills such as Japanese, Spanish, Mandarin, or Hindi.
• Experience supporting studio operations, roadshows, experiential events, or VIP clienteling.

• Work Arrangement:
  Primarily on-site in Fremont, CA, with travel to other California locations listed above.
• Role Structure:
  We are considering both full-time and part-time hires from the same candidate pool. Lead-track opportunities based on performance.
• Visa Sponsorship:
  Not available for this position.
• Confidentiality:
  Your application will be treated as strictly confidential.

The anticipated pay for this position is $30–$37.50 per hour plus bonus potential. This range does not include other compensation components or benefits. The actual rate offered depends on qualifications, experience, and work location.

Sony Honda Mobility of America is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex, national origin, citizenship, age, disability, military status, veteran status, sexual orientation, gender identity or expression, marital or family status, genetic information, or any other basis protected by law.

• Entry level

• Part-time

• Sales and Business Development
• Industries:
  Motor Vehicle Manufacturing