Care Transitions Specialist – 1st Shift

Job Description

Be the vital link between hospitals, rehab centers, and our senior living community! As our Care Transitions Specialist, you’ll help seniors transition smoothly to our care, build strong referral relationships, and make a real impact on residents and their families. This role combines relationship-building, care coordination, and community outreach in a fast‑paced, meaningful environment.

The Care Transitions Specialist serves as the primary point of contact between hospitals, rehabilitation centers, and our senior living communities. This role focuses on building strong relationships with referral sources, coordinating smooth transitions for residents, and supporting occupancy growth by facilitating timely and efficient admissions.

• Develop and maintain relationships with hospital discharge planners, rehab facilities, clinics, and other referral sources.
• Serve as the primary contact for patients and families during the transition to our community.
• Coordinate all aspects of the admission process, including tours, assessments, and necessary documentation.
• Collaborate with internal teams (nursing, social services, marketing, and admissions) to ensure seamless resident transitions.
• Track and report referral sources, occupancy metrics, and admissions activity to management.
• Represent the community at local healthcare and networking events to promote services and build partnerships.
• Provide timely updates and support to families throughout the transition process, ensuring a positive resident experience.
• Assist in marketing and outreach initiatives to increase awareness of community services.

• Experience in healthcare, long-term care, senior living, or hospital discharge planning is preferred.
• Strong interpersonal, communication, and relationship‑building skills.
• Ability to manage multiple priorities, follow processes, and meet deadlines.
• Knowledge of senior care services, LTC/AL/IL communities, and care transitions preferred.
• Proficiency with Microsoft Office and CRM or admissions software is preferred.
• A valid driver’s license and reliable transportation are required for off‑site meetings and hospital visits.

• Relationship‑focused and compassionate approach
• Excellent organizational and time‑management skills
• Strong problem‑solving and critical‑thinking abilities
• Ability to work independently and collaboratively with internal teams
• Professional and courteous demeanor in all interactions

• Competitive benefits package including low premiums, short‑term disability, long‑term disability, HSA contribution matching, 401(k) with company match, and more!
• Competitive wage scales and tuition reimbursement and scholarship programs up to $3,000 per year.
• Financial wellness and freedom through access to your earned wages prior to your pay date!
• A great culture where we live out our mission, “To celebrate life in environments we create by delivering exceptional service and superior value through innovative leadership in personalized care.”

In 1989, Nye Health Services was founded on the philosophy that people deserve services that recognize individuality and are tailored to their unique needs. Today, Nye Health Services remains family‑owned with campuses in Fremont, Lincoln, Louisville, and Norfolk, Nebraska. Nye Health Services is blessed with dedicated and compassionate people who believe in our vision and deliver on our mission every day.

Having a great work environment while providing the best quality services so people feel cared for is of the utmost importance to us. We give passionate people a purpose!

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Nye Health Services