Office Coordinator

SEIU Local 521 was founded in 2007 when 5 local unions came together in the Bay Area, Central Coast and Central Valley to form one larger, more powerful union. Together our members are building a true 21st century union fighting to empower and improve the lives of our members. We represent over 50,000 public service workers in cities, counties, courts, schools, private non‑profits, special districts, and public health care.

Our mission is to provide our members with a voice in the workplace, in their union and in the larger community. Through our actions, we intend to create a more just and humane society. We are committed to protecting and improving the lives of workers and their families. We will work to improve and protect the services we provide to our communities.

We believe that by working together as a united front, we can win better contracts and build industry power in our region.

Under general supervision, perform a wide variety of responsible clerical and secretarial duties for Internal or external organizing staff and other staff and deal with the volume of visitors and/or callers having a wide variety of difficult inquiries regarding the scope, function, and services of Local 521 in a satellite office; process incoming and outgoing mail; process and maintain membership records and information;

administer various discounts/benefits offered to the membership; maintain a master calendar of all assigned staff; assist in determining the needs of the office in relation to office supplies, equipment, and internal office procedures; in addition to providing supportive services to the rank‑and‑file Union leadership. This is the entry level position in the alternately staff class of Office Coordinator/Office Manager. Non‑supervisory position.

Coordinates the work of one or more clericals and may occasionally supervise work of rank‑and‑file volunteers.

All duties listed are required but not limited to and may or may not be continuously performed or ongoing at any specific time.

• Administer various discounts/benefits offered to the membership.
• Answer routine questions; elicit information; explain procedures and policies of the organization.
• Compile statistics, material, or information, as needed.
• Compile, process, maintain and send update to Membership/Account Clerk regarding membership application records, membership revocations and terminations, and name, address, and other membership information changes.
• Compose and type letters of an advanced nature on own initiative or for assigned staff.
• Coordinate meetings for staff. Reserve meeting facilities, arrange for food, and/or confirm meetings as required.
• Coordinate operations of office with the appropriate manager.
• Create and maintain correspondence files, come‑up files, grievance files, and general records for assigned staff and general office files.
• Determine whether a request for information/assistance comes within the jurisdiction of Local 521.
• Give specific/detailed information regarding programs and services available.
• Greet visitors and callers.
• Identify potentially dangerous, disturbed, or distressed persons and deal with them effectively and/or notify appropriate personnel.
• Interpret contract provisions and provides advice and information to callers where appropriate.
• Maintain and administer a petty cash fund.
• Maintain and update internal computer information and lists.
• Maintain large variety of forms.
• Maintain resource material in library.
• Maintain schedules of activities and location of staff members.

• Maintain, edit, and post information on the Local’s website where web page development is not required and post documents to SharePoint.
• Operate and maintain a variety of…