Production Coordinator

The Production Coordinator plays a critical role in ensuring the smooth execution of roofing projects by managing resources, supplies, and communication between vendors, sales leaders, project managers, and subcontractors. This individual will be responsible for coordinating the timely and efficient allocation of materials, managing logistics, and supporting the seamless transition of jobs from the sales and planning stages to subcontractors for labor completion.

The goal is to ensure that each roofing project is completed on time, within budget, and meets quality standards.

Job Duty List:

Material Take Off:

• Perform material take-offs based on project requirements.
• Coordinate with suppliers to procure necessary materials.
• Update project records with material details and costs.

Project Scheduling:

• Develop project schedules based on the scope of work.
• Coordinate with project managers to align schedules with available resources.
• Input and maintain project timelines in Service Titan.

Communication Handling:

• Serve as a primary point of contact for project managers and salespeople.
• Respond to inquiries, calls, and emails promptly.
• Relay important project-related information to relevant stakeholders.

Collaboration with Project Managers:

• Collaborate with project managers to ensure smooth project execution.
• Communicate any changes in project scope, timeline, or resources promptly.
• Provide support in addressing project challenges and resolving issues.

Support Sales Team:

• Assist the sales team with any post-sales queries or concerns.
• Provide information on project status, timelines, and other relevant details.
• Coordinate closely with sales to ensure a seamless transition from sales to project execution.

Documentation:

• Maintain accurate and up-to-date project documentation.
• Ensure all project-related documents are organized and easily accessible.
• Archive completed projects and associated documentation appropriately.

Quality Control:

• Conduct regular reviews of project data for accuracy and completeness.
• Identify and rectify any discrepancies in project records.

Customer Interaction:

• Engage with customers as needed to gather additional project details.
• Handle customer inquiries and concerns professionally and effectively.

Reporting:

• Generate regular reports on project status, completion, and any relevant metrics.
• Provide updates to leadership on project-related KPIs.

Continuous Improvement:

• Identify areas for process improvement within the project coordination workflow.
• Collaborate with team members to implement efficiency-enhancing measures.

Qualifications:

• Experience with Service Titan or similar project management software.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Detail-oriented with a focus on accuracy.
• Ability to work collaboratively in a team-oriented environment.