Mandarin-speaking Customer Success EdTech; K-12
Listed on 2026-11-05
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Customer Service/HelpDesk
Bilingual, Customer Success Management
Think Academy US is hiring a Customer Service Representative to support families and students in San Jose, CA. The role requires Mandarin fluency, a bachelor’s degree, and comfortable evening shifts in a remote-capable environment.
You will handle inquiries, guide families, and coordinate with teaching and operations to ensure a smooth learning journey. The position offers full-time hours, a competitive hourly rate plus commissions, and a benefits package including 401(k) matching and health
We would love to welcome a new Mandarin-speaking Customer Success for EdTech (K-12) to our organisation in San Jose, CA, United States.
Learn more about the Mandarin-speaking Customer Success for EdTech (K-12) role in the description above.
We appreciate your interest in this position.
Join Think Academy U.S and contribute to our ongoing work.
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