Design Director, AI-Driven Social Marketplace

About Poshmark

About Poshmark

Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.



Role Overview

Poshmark is seeking a Director of Product Design to lead and elevate our end-to-end product design experience. This role will define how users discover, buy, interact and sell across our platform, shaping a seamless and engaging journey for both sides of our marketplace.

As a key member of the product leadership team, you will report to the Chief Product Officer and set the design vision, guide a talented team of designers and managers, and partner closely with Product, Engineering, Customer Research, Analytics and Marketing to deliver thoughtful, high-impact experiences. This role requires a balance of strategic leadership, strong design craft, prior working experience utilizing AI-based design tools, and deep understanding of marketplace ecosystems.

What You’ll Do

Design Vision & Strategy

• Define and drive a cohesive, forward-looking design vision across Poshmark’s buyer and seller experiences ensuring that Poshmark’s product stays current with evolving design systems and industry trends.
• Identify, socialize and utilize customer needs across the marketplace for both shoppers and sellers as an input to prioritize and develop a perspective on design priorities and decisions.
• Align design strategy with company goals, ensuring meaningful impact on engagement, growth, and retention
• Champion design as a strategic partner in shaping the product roadmap
• Partner strategically with engineering to ensure great understanding & execution of our design thinking

• Lead, mentor, and scale a high-performing design organization, including career and skills development for designers at every level including managing managers, and mentoring junior designers.
• Build a structured career ladder and path for our designers at all levels of their careers from junior individual designers to senior managers and set clear expectations and a culture of evolution and growth.
• Establish clear design principles, systems, and processes to ensure consistency and quality
• Foster a culture of excellence, inclusivity, and continuous growth

• Oversee design for core marketplace journeys, including discovery, listing, selling, social interaction, and transactions
• Design for a two-sided ecosystem, balancing the needs of shoppers and sellers to improve liquidity, trust, and overall marketplace health
• Drive innovation in social commerce experiences, including feeds, sharing, and community engagement

• Oversee design for the overall marketplace and core customer journeys. Maintain a high bar for design quality and innovation across customer journeys, and ensure smart alignment across mobile and web platforms.
• Utilize design as a means to drive innovation in social experiences including community features
• Provide hands-on direction through critiques, reviews, and selective individual contribution for new exploratory work streams that require further review and refinement
• Leverage customer insights derived from a combination of user feedback, research and quantitative data to inform and validate design priorities, decisions, and evaluate impact
• Lead design…