IOD Pharmacy Technician

Overview

What Specialty Pharmacy contributes to Cardinal Health
Pharmacy Operations is responsible for the safe, efficient and effective coordination of Cardinal Health's pharmacy operations that service acute care hospitals, hospital retail customers, ambulatory care and alternate site facilities, oncology and cardiology practices as well as retail customers. Specialty Pharmacy is responsible for fulfilling customer requests, resolving customers' technical problems, and responding to customers' questions through on-site and telephone contact.

• Accurately tracks all prescriptions that are written by physicians. Keeps an accurate daily log of all prescriptions dispensed in the CCA IOD and those electronically prescribed.
• Effectively supervises and monitors all prescriptions written in the facility, ensuring a qualified E-prescribing system has been adopted and every prescription is written in compliance with Medicare guidelines.
• Cheerfully greets patients at the IOD window and explains the CCA prescription system and confirms patient information on file. Provides patients with a choice of physician dispensing, when possible, or e-prescription to a pharmacy of their choice.
• Effectively uses Centricity and Pioneer to verify patient prescription coverage insurance to accurately bill according to coverage plan.
• Accurately inputs prescriptions for physician dispensing using Pioneer software. Ensures accurate patient information is submitted for claim and confirms proper claim has been captured.
• Effectively works with insurance companies, obtaining prior authorization for physician dispensing medication claims that are rejected. Follows up on submitted authorization requests as needed.
• Effectively completes other assignments as assigned by management.

• High School Diploma or equivalent required; two-year degree preferred
• Pharmacy Technician Certification required.
• Zero to two years related work experience or training
• Knowledge of computer/telephony support, preferably in a health care environment
• Strong customer service background, preferably in health care environment
• Excellent verbal communication skills
• Competence with computer processing functions and other standard office equipment
• Ability to manage and prioritize multiple tasks
• Ability to calmly and professionally resolve customer issues with diplomacy and tact
• Ability to work independently with minimal supervision
• Strong organizational skills
• Available to work a M-F work schedule

Anticipated hourly range: $21.00 per hour - $28.80 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlex Pay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window: anticipated to close: 11/25/2025. If interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Note:

This description uses allowed formatting per guidance. Some original emphasis has been retained using bold where appropriate.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.