Care Manager; Peer or Paraprofessional

Description

Care Manager (Peer or Paraprofessional)

Location:

Fresno, CA

Position Type:
Full-Time | Non-Exempt

Salary Range: $23.19 – $24.60 per hour

At Kings View, every role contributes to something bigger — improving lives and strengthening communities. We are committed to providing behavioral health and social services to those with limited resources, guided by compassion, excellence, and respect.

Kings View is seeking a Care Manager (Peer or Paraprofessional) to support Enhanced Care Management (ECM) and Community Supports (CS) programs. This role works directly with members and their support systems to coordinate care, address gaps in services, and promote whole-person wellness.

The Care Manager partners with a multidisciplinary care team to ensure members receive coordinated services across medical, behavioral health, and social support systems, including addressing social determinants of health.

• Conduct outreach, engagement, and care coordination for members
• Complete assessments and develop individualized care plans
• Implement and monitor care plans to ensure member needs are met
• Coordinate with healthcare providers, social services, and community resources
• Prevent duplication of services and ensure seamless care delivery

• Engage members in services and support their recovery and wellness goals
• Advocate for members with healthcare providers and service agencies
• Accompany members to appointments as needed
• Provide education on health promotion and self-management
• Monitor treatment adherence, including medications

• Connect members to housing, transportation, benefits, and other supports
• Assist with access to services such as SSI, medical care, and veteran benefits
• Coordinate discharge planning with hospitals and providers
• Support members in accessing appropriate levels of care

• Utilize trauma-informed care, motivational interviewing, and harm reduction approaches
• Respond appropriately to high-risk situations and behavioral health crises
• Follow protocols and coordinate with emergency services when needed

• Maintain accurate documentation and case records
• Collaborate with multidisciplinary teams
• Work flexible hours including occasional evenings and weekends
• Perform other duties as assigned

• High School Diploma or equivalent
• One (1) year of relevant experience
• Valid California Driver’s License (Class
  
  C)

• Experience working with one or more of the following populations: homeless individuals, individuals with serious mental illness (SMI), substance use disorders (SUD), or involvement in the criminal justice system

• Strong communication and interpersonal skills
• Ability to conduct assessments and develop care plans
• Ability to coordinate services and navigate community resources
• Strong organizational and documentation skills
• Ability to work independently and collaboratively

• Bachelor’s Degree (BA/BS)
• Bilingual English/Spanish
• CNA or Medical Assistant experience

• Compassionate and empathetic
• Adaptable and resourceful
• Strong problem-solving skills
• Ability to work in challenging environments
• Commitment to serving vulnerable populations

• Must meet insurability requirements if applicable
• Must be authorized to work in the United States

• Background check
• Drug screening
• Live Scan (DOJ fingerprinting)

This role involves field-based work and may include travel to homes, community locations, and healthcare settings. Work may occur in varying environmental conditions and requires flexibility, professionalism, and resilience.

Kings View is an Equal Opportunity Employer.

Reasonable accommodations will be provided in accordance with applicable laws.