Accessibility Resource Specialist

Accessibility Resource Specialist (Accessibility Technologist I)

Job no: 553447
Work type: Staff
Location: Fresno
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Education Support Professionals

Anticipated Hiring Salary Range: $5,787 - $5,902 per month

Full CSU Classification Salary Range: $5,787 -$8,430 per month

• This is a full-time (equivalent to 40 hours per week), probationary, non-exempt position.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Under the direction of the Director of the Office of Innovation and Digital Excellence for Student Success (IDEAS), the Digital Accessibility Specialist will provide a broad variety of entry‑level professional services to support accessibility systems analysis at the university. Many of these services will support CSU Accessibility Technology Initiative (ATI) goals and key success indicators. Duties include, but are not limited to, support for digital materials in the university learning management system (Canvas), online documents, instructional materials, and media accessibility remediation, accessible procurement support, and analysis and reporting needs.

The Digital Accessibility Specialist will also provide training and consultation with faculty on topics relating to universal design and accessibility. The incumbent may also support communication and awareness needs within the campus community, vendors, and the CSU system.

• General knowledge of accessibility standards, guidelines, and regulations.
• General knowledge of principles and concepts of accessibility technology applications.
• Knowledge of user research such as surveys, interviews, and usability testing.
• Ability to use accessibility evaluation tools and software.
• Demonstrated communication and interpersonal skills to gather information from faculty, effectively communicate technical issues, and produce documentation.
• Ability to maintain confidentiality and appropriately handle sensitive data and information.
• Ability to work independently and as part of a team and build relationships with diverse stakeholders.
• Analytical skills to collect, analyze, and interpret application process problems and technology needs.
• Respond well to direction, embrace feedback, and champion change.
• Strong communication skills and interpersonal skills to communicate and work collaboratively with all levels and roles within an organization, and members of the community in one‑to‑one or group settings.
• Organizational and time‑management skills with the ability to work under pressure and manage multiple tasks and projects under competing deadlines and maintain flexibility in response to constantly shifting priorities.
• Strong characteristics of integrity, excellence, discretion, team‑orientation, service‑orientation.
• Proficient use of standard campus applications, desktops, and laptops.
• Apply consultative skills to assess user needs and provide appropriate support.
• Ability to develop and deliver presentations, technical training and user documentation.
• Create and maintain program data for review in developing and implementing strategies and activities to enhance processes and meet programmatic goals.

• Equivalent to a bachelor’s degree in a related field.
  • Relevant education and/or experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.
• Preferred Knowledge, Skills, or Abilities:
  • Hands‑on experience and knowledge of:
    • Accessibility practices and assistive technologies, including specific software and hardware for testing accessibility.
    • Alternate media production techniques in related assistive technologies.
    • Accessibility computer technologies for blind, low vision, deaf and hard of hearing, physically…