Endpoint Solutions Engineer , SCCM

Overview

All positions are located in Fresno/Clovis CA

Opportunities for you!

• Consecutively recognized as a top employer by Forbes
• Vacation time starts building on Day 1, and builds with your seniority
• 403(b) retirement plan with up to 8% matching contributions
• Free parking and electric charging
• Great food options with on-demand ordering

Commitment to diversity and inclusion is a cornerstone of our culture  are welcome as valued members of our community.

We know that our ability to provide the highest level of care is through taking care of our incredible teams. Want to learn more? .

This is the third level of a four level job series within Community Health System's Information Technology Services (ITS), Desktop Design and Client Services department. Endpoint Solutions Engineers design, implement and support endpoint solutions within the organization.

This role is responsible for ensuring the efficiency, security and optimal performance of endpoint systems, including desktops, laptops, mobile devices and peripherals. Collaborates and provides guidance to other team members. Often speaks for the department to internal/external customers and stakeholders to design and implement endpoint solutions that align with business requirements, ensuring scalability, security and reliability.

The Endpoint Solutions Engineer 3 demonstrates a high level understanding of endpoint technologies, use of applications and tools and the ability to communicate technical concepts to non-technical stakeholders. Provides advance technical support and troubleshooting assistance and contributes to the development of new ideas.

• High School Diploma, High School Equivalency (HSE) or Completion of a CHS Approved Individualized Education Plan (IEP) Certificate required
• Bachelor's Degree in Computer Science, Information Systems, Information Technology or related field required
• Equivalent combination of education and experience may be substituted for the Bachelor's Degree and experience requirements

• 4 years of information technology experience in a large enterprise environment required
• Experience in designing, implementing and supporting endpoint solutions in an enterprise environment required
• Experience in Project Management required
• Enterprise-level experience in SCCM, including:
  • Packaging Applications and deploying them.
  • Building Windows Images for new hardware.
  • Managing Software and Hardware Lifecycle within the environment.
• Work experience in the healthcare industry or a healthcare setting preferred
• Enterprise-level experience managing large environments (specifically, ~9,000+ physical Windows workstations).
• This position will be support various desktop environment systems such as VMWare/Omnissa Horizon, Microsoft Configuration Manager, InTune, M365, and Imprivata.

• One of the following certifications is preferred
  • Comp Tia Certified: A+, Server+, Network+, Security+, Linux+ or related
  • Microsoft 365 Certified:
    Fundamentals, Enterprise Administrator Expert, Messaging Administrator Associate, Security Administrator Associate, Teams Administrator Associate, Teams Support Engineer Specialty, Endpoint Administrator or related
  • Nutanix Certified:
    Associate, Professional - End User Computing or related
  • VMware Certified:
    Technical Associate or Professional
  • Other relevant systems/endpoint management certifications

• Pay ranges listed are an estimate and subject to change.
• If any bonuses are noted, they are only applicable to external hires meeting criteria.