Chief Information Officer

Description

Since opening our doors in 2005, FFB Bank has focused on one mission: to help businesses, professionals, and successful individuals reach their goals through personalized service and flexible financial solutions. As one of the top-performing community banks in the nation, FFB offers a full range of banking services, including business and personal accounts, specialized lending, and modern payments solutions.

We believe our people are our greatest asset. That’s why we foster a supportive, collaborative workplace where employees are empowered to grow, contribute ideas, and make a real impact.

• Employee ownership through our ESOP program
• A collaborative, close-knit culture
• Opportunities to participate in community and networking events

• Medical, dental, and vision coverage
• Life insurance
• Paid vacation
• 401(k) retirement plan
• Training & development opportunities
• Tuition reimbursement
• Employee Assistance Program
• Internal job postings and referral program

At FFB, we live by our core values:
Teamwork, Relationship, Authenticity, and Commitment (TRAC).

Our team members bring these values to life by collaborating with colleagues, building trust with clients, communicating openly, and taking pride in doing amazing work every day!

The Chief Information Officer (CIO) provides leadership, governance, and management oversight of the Bank's technology environment, including information technology operations, infrastructure, cybersecurity coordination, digital banking systems, enterprise applications, data governance, technology risk management, business continuity, disaster recovery, third-party technology relationships, and the delivery of reliable, responsive technology support to employees, business lines, and Bank operations. The CIO provides strategic leadership for all matters related to FFB Technology Operations, Services and Governance with direct reporting to the COO.

The CIO partners with business leaders to ensure technology investments and support services enable the Bank's strategic objectives, operational efficiency, customer experience, regulatory compliance, growth, and risk management programs.

The CIO develops and executes a comprehensive technology strategy that promotes responsible innovation while maintaining a strong control environment consistent with regulatory expectations and the Bank's risk appetite. The position is accountable for the availability, resiliency, scalability, security, and cost-effectiveness of the Bank's technology capabilities and for ensuring the confidentiality, integrity, and availability of Bank and customer information.

• Develops and executes the Bank's technology strategy, multi-year roadmap, annual operating plan, and investment priorities in alignment with the Bank's strategic plan and risk appetite.
• Advises executive management and the Board of Directors on technology strategy, cybersecurity, operational resilience, digital transformation, emerging risks, and significant technology investments.
• Leads technology modernization, digital transformation, and technology partnership initiatives in alignment with business objectives and regulatory expectations.
• Evaluates emerging technologies, market developments, and banking industry trends to identify practical opportunities to improve client experience, employee productivity, operational efficiency, scalability, and competitive positioning.
• Establishes technology portfolio governance, business use standards, project prioritization, and benefit-realization practices.
• Directs the Bank's technology infrastructure, networks, cloud services, telecommunications, enterprise applications, end-user computing environment, and technology support services.
• Maintains enterprise architecture and technology standards that support secure integration, scalability, reliability, interoperability, and prudent lifecycle management.
• Ensures technology systems and support services meet established performance, availability, capacity, recovery, response, resolution, and service-level objectives.
• Oversees technology service management practices, including incident, problem, change, release, configuration, asset, patch, and vulnerability management.
• Establishes and monitors support intake, prioritization, escalation, root-cause follow-up, user communication, and service-performance reporting practices.
• Identifies and addresses technical debt, unsupported systems, single…