Senior Helpdesk & Workstation Engineer

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at

Job Description:

• Responsible for the support and troubleshooting of hardware and software problems for desktop and laptop computers.

• Installs hardware and software on workstations.

• Sets up and maintains network and telecommunications systems.

• Troubleshoots LAN, server and connectivity issues.

• Utilizes ticketing system, when necessary.

• Re-images computers, perform data migrations and restorations, and conducts remote problem solving when required.
SKILL SET

• Possess a working knowledge of hardware components, hardware configurations, and have strong software experience.

• Excellent customer service skills to work effectively with clients and vendors.

• Excellent documentation skills.

• Practical problem solving skills and solid trouble shooting skillset.

• Possess excellent organizational skills.

• Possess excellent oral communication skills.

• Ability to work well with other people in a team oriented environment.

• Ability to install/deploy Windows / Apple based computers.

• Must be self motivated and work with minimal supervision.

• Must be able to set priorities and be flexible in a fast paced environment.

• Ability to train end users.
EXPERIENCE LEVEL

• 5+ years

To discuss on this opportunity feel free to reach Raghu Varun
Call on or email your resume to raghuv1(at)

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