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Senior CX Analytics Lead: AI‑Powered Insights

Job in Fresno, Fresno County, California, 93650, USA
Listing for: Russell Tobin
Full Time position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 96000 - 110000 USD Yearly USD 96000.00 110000.00 YEAR

Job Description & How to Apply Below

Russell Tobin is seeking a seasoned Business Analyst IV to support customer experience analytics across the end-to-end journey. The role emphasizes SQL proficiency, hands-on AI/LLM workflows, and collaboration with cross-functional teams to drive data-driven product improvements.

The candidate will produce recurring and ad-hoc insights, validate AI outputs, and build reusable SQL queries and dashboards to monitor CX metrics.

As a Senior CX Analytics Lead: AI‑Powered Insights, you will play an important part at Russell Tobin in Menlo Park, CA, United States.

This is a Full Time role.

The position is based in Menlo Park, CA, United States.

This opportunity is part of our work in Finance, IT & Technology.

The advertised compensation is 96..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Position Requirements

10+ Years work experience
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