GSA Program Vehicle Specialist

The Government Services Administration (GSA) Vehicle Program Specialist at Ritchie Bros. is responsible for managing all operational activities related to the GSA vehicle program at assigned branch locations. This position ensures that GSA vehicles are received, inspected, and prepared for sale in accordance with GSA and company compliance standards. The role requires broad operational knowledge, strong customer service skills, and the ability to work independently with limited supervision.

The position serves as the primary point of contact for GSA representatives, coordinating vehicle logistics, scheduling maintenance and inspections, and ensuring timely, accurate processing of all GSA-related inventory and documentation.

• GSA Vehicle Logistics:
  Manage daily operations for all incoming and outgoing GSA vehicles, perform detailed inspections, oversee vehicle marshalling and trade-ins, ensuring readiness for sale.
• Maintenance and Diagnostics Oversight:
  Evaluate vehicle condition and coordinate required services, including oil changes, diagnostic checks, and body work; arrange transport to external service providers; conduct safe road tests.
• Customer and Government Partner Relations:
  Serve as the primary contact for GSA representatives, provide timely updates, resolve inquiries, and uphold service integrity.
• Compliance and Documentation:
  Complete and maintain all GSA records, inspection reports, and transactional documentation in compliance with contractual regulations; safeguard confidentiality.
• Operational Excellence and Safety:
  Promote company safety policies, use PPE, adhere to yard protocols, maintain cleanliness, and present a professional workspace.
• BOA Support:
  Perform general branch support activities as needed, including vehicle check‑in for non‑GSA inventory, data entry for auction preparation, customer assistance, yard organization, and administrative tasks.

• Strong mechanical aptitude for identifying repair or diagnostic needs.
• Excellent organizational and time‑management skills with attention to detail.
• Professional written and verbal communication skills with proven customer‑service experience.
• Proficiency in MS Office and familiarity with digital inspection and record‑keeping tools.
• Ability to work independently with limited supervision.
• Ability to work indoors and outdoors in all weather conditions.
• Strong understanding of vehicle title processes and auction operations.
• Experience supporting government contracts, GSA programs, or fleet marshalling operations.

Seniority level:
Entry level

Employment type:

Full‑time

Job function:
Other

Industries:
Construction, Machinery Manufacturing, and Truck Transportation