Sales Center Manager

Sales Center Manager – Baker Distributing Company

Join our team as a Sales Center Manager and lead the daily operations of a thriving wholesale HVAC distributorship. As a key industry leader, you will drive sales growth, profitability, and customer satisfaction while managing a diverse team of professionals. We seek a results-driven professional with a passion for HVAC and exceptional leadership skills.

The Sales Center Manager is responsible for managing sales and operations at an established wholesale HVAC distributorship that carries multiple brands of equipment, parts, and supplies. The goal is to successfully manage the daily operations of all facets of the Sales Center.

• Represent Baker as a leader in the industry, ensuring maximum sales and profitability.
• Determine and monitor inventory stock levels and manage merchandising of the sales showroom.
• Manage inventory to ensure proper turns and minimum loss throughout the year.
• Keep abreast of technical developments and changes in product lines, monitor competitive threats, and discuss proper response and reaction with the Regional Manager.
• Responsible for the Center’s P&L.
• Recruit, hire, train, and lead a diversified workforce.
• Train and manage a workforce including Warehouse, Receiving/Shipping, Delivery, Fleet Drivers, Showroom, Warranty, Counter Sales, and Inside Sales personnel.
• Interact with customers, outside salespeople, and vendors.
• Conduct oneself professionally and courteously in all interactions with contractors, customers, and employees.
• Coordinate Center training and Company/Center events.
• Perform other duties as assigned.

• High School Diploma or GED required; equivalent experience may be considered.
• Bachelor’s degree in business or related field preferred; equivalent professional experience may substitute.
• Demonstrated experience with HVAC equipment in a wholesale distribution setting.
• Background in sales, operations, purchasing, or inventory management preferred.
• Strong interpersonal skills with a focus on customer service, problem-solving, and relationship-building.
• Ability to manage multiple tasks in a dynamic, fast-paced environment; reasonable accommodations will be provided as needed.
• Demonstrated interest in continuous learning, mentoring, and leadership.
• Mechanical or technical experience preferred.
• Proficiency in Microsoft Office or similar productivity tools; assistive technologies may be used to support this function.
• Proven success in managing and mentoring other employees while establishing the Center’s business goals.

• Strong interpersonal skills.
• Excellent customer service mindset with the ability to develop long-term relationships.
• Excellent written and verbal communication skills.
• Excellent analytical aptitude with a proven ability to analyze/interpret data.
• Strong and creative problem-solving skills.
• Ability to work independently and in a team environment.
• Proactively seeks continuous process and service improvements.
• This role requires understanding and communicating in English to comply with safety standards, training, policies, and procedures. Reasonable accommodations will be provided to support effective communication.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Required to move parts and equipment weighing up to 50 pounds. Required to position self to access equipment by standing, sitting, or walking, climbing, kneeling, crouching, or crawling. Operates computer and telephone equipment for extended periods of time. Visual acuity is required to perform essential job functions such as reading labels, inspecting equipment, monitoring inventory, and operating machinery. Tasks may involve close vision, distance vision, color differentiation, peripheral awareness, depth perception, and visual focus.

Required to operate warehouse equipment such as forklifts and pallet jacks.

This role provides direct supervision to Counter Sales, Driver Warehouse, and other Sales Center personnel.

75,000 – 78,000

Branch Manager, Branch Management, Sales Center Manager, Service Center Manager, HVAC, Wholesale Distributor, Leadership, Management