Major Accounts Commercial Manager
Listed on 2026-10-18
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Management
Client Relationship Management, BD Manager -
Business
Client Relationship Management, BD Manager
Minimum of 20 years of relevant experience
Job CategoryCommercial
FullJob Description Role Purpose
The Major Accounts Commercial Manager is a senior, client-facing seller-doer leadership role responsible for supporting major account growth, client success, and delivery excellence. The role will lead strategic commercial management for California Infrastructure major accounts, help position US West major accounts for sustained growth, and strengthen Stantec's market position while maintaining alignment across Stantec business lines and services.
Key Responsibilities Client and Account Leadership- Support the growth of key client relationships within California major accounts.
- Lead and oversee commercial matters for major client accounts to support delivery excellence, client satisfaction, and repeat business.
- Support client relationship strategies in collaboration with Account Managers, regional leaders, discipline leaders, and business line leadership.
- Participate in major account strategy development for strategic growth accounts in California.
- Support client satisfaction initiatives and client feedback processes, ensuring issues are elevated, addressed, and resolved.
- Serve as the commercial lead for the California High-Speed Rail account and program.
- Provide executive commercial oversight for programs and projects with construction values exceeding $500 million.
- Lead contract strategy, commercial risk management, forecasting, profitability, and cash flow performance.
- Oversee change management, claims avoidance, dispute resolution, and commercial compliance.
- Partner with delivery teams to support successful project execution, client satisfaction, and financial performance.
Maintain executive-level relationships with clients, contractors, joint-venture partners, and stakeholders. - Drive account growth, strategic pursuits, and business development opportunities within the rail and transportation sectors.
- Ensure compliance with Stantec project management and commercial management frameworks.
- Engage hands-on when needed to address project, client, commercial, or delivery challenges.
- Partner with Business Center leadership across Stantec business lines to enable effective cross-discipline design processes and best practices.
- Champion commercial management excellence, innovation, claims avoidance, and consistent commercial delivery across assigned major accounts.
- Collaborate with BCOLs across business lines on staffing projections, multi-year resource planning, and work-sharing for mega-projects.
- Support Account Managers in annual budgeting, financial planning, and performance priority setting.
- Apply strong financial and commercial judgment, including contract and risk negotiation support.
- Serve as a trusted leader, thought partner, and source of counsel for major accounts and project teams.
- Remain personally involved in key client relationships, strategic project issues, and major project leadership within the business center.
- Reinforce Stantec's high-performance culture with a focus on innovation, speed, accountability, and productivity.
- Foster a success-oriented, accountable environment across project teams and partner groups.
- Uphold a culture that promotes ethical practices, individual integrity, client focus, and service delivery excellence.
The ideal candidate is a highly respected infrastructure leader with proven experience leading large regional organizations and managing major transportation or rail programs exceeding $500 million in construction value. The successful candidate will bring strong operational leadership, commercial expertise, business acumen, and the ability to balance regional leadership responsibilities with executive oversight of nationally significant major accounts.
- Experience managing design and project/construction management mega-projects exceeding $500 million in construction value.
- Track record of establishing and maintaining client relationships in California and the broader US West market.
- Experience with project controls, cost estimating methodologies, tender preparation, and contract administration on mega transportation projects is preferred.
- Strong ability to develop business opportunities and promote trusted business relationships.
- Ability to motivate teams and promote collaboration within and across offices and business lines.
- Excellent organization, coordination, management, leadership,…
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