Guest Experience Lead
Listed on 2026-01-02
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Restaurant/Food Service
Food & Beverage, Cafe / Restaurant
Overview
Guest Experience Leader
Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU.
Perks & Benefits- Competitive pay from $20.00 per hour - 22.73 / hour plus cash incentives
- Employee discounts and free meals
- Paid sick leave and/or paid time off
- Tuition reimbursement and/or educational assistance
- Training and advancement opportunities
- Weekly direct deposit
- 401k plan*
- Medical, dental, and vision benefits*
And much, much more!
* Available to full time employees in select locations.
Role and Responsibilities- Lead the experience:
Check in with guests and make sure they are enjoying themselves - Be the solution:
Handle guest concerns and provide resolve to their satisfaction - Understand that teamwork is key:
Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment - Be in the know:
Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features
- A humble and hospitable demeanor;
- Passion for helping and serving others (customers and fellow team members);
- A desire to learn and grow; and
- The ability to communicate effectively and anticipate customer needs
McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of protected characteristics and provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. If you need assistance or an accommodation during the application or hiring process, please contact the appropriate support team.
AdditionalInformation
This job posting contains general information about working in this restaurant. It is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift; this posting does not list every essential function of the job.
Requisition
-AE06-4038-85F9-
McDonald's Corporation and McDonald's USA, LLC are committed to an equal employment opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, disability, marital status, veteran or military status, genetic information, or any other legally-protected characteristic. Applicants with disabilities may be entitled to reasonable accommodation under applicable laws.
Please contact recruiting support for assistance with the application process or accommodations.
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