Abercrombie & Fitch - Key Lead, Fashion

Company Description

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennia ls with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, Abercrombie Kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are.

A&F operates over 750 stores across North America, Europe, Asia and the Middle East, as well as e‑commerce sites ,  and

The Key Lead is responsible for ensuring all customers receive quality in‑store experience. Acting as the Floor Supervisor, the Lead provides guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team and drives store performance through customer experience and team achievement of daily sales.

• Open and Closing Routines
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register / Point of Sale use
• Asset Protection
• Visual Displays
• System Skills

• Schedule will vary weekly but will include at least 12‑16 hours per week.
• Required availability on Saturdays, Sundays and certain holidays.
• During peak time frames, hours may increase to support business needs.

• Education – High School Diploma / GED equivalent preferred.
• Retail Experience – At least 1 year of retail experience preferred.
• Supervisor / Managerial Experience – Supervisor or Manager experience not required.
• Customer Focus
• Communication
• Interpersonal Interaction
• Fashion Trend Knowledge
• Outgoing
• Assertiveness
• Adaptability / Flexibility & Stress Tolerance
• Poise & Ambition
• Multi‑Tasking
• Applied Learning
• Work Ethic
• Omni‑Channel Services

As an A&F associate you’re eligible for a variety of benefit programs designed to fit your lifestyle. Benefits include:
Quarterly Sales Incentive Bonus, Merchandise Discount, Flexible Schedule, Opportunities for Career Advancement, Opportunity to Become a Brand Affiliate, Training and Development, and a Global Team that celebrates you for being you.

The starting rate for this position is $19.70 per hour. The recruiting pay range is $19.70 - $19.70 per hour, and may be modified in the future.

Abercrombie & Fitch Co. is an Equal Opportunity employer.

• Entry level

• Part‑time

• Customer Service
• Retail and Apparel & Fashion