Bookstore Retail Associate
Listed on 2026-10-30
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Retail
Retail Associate/ Customer Service, Cashier, Stocking
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Bookstore Retail AssociateStudent $16.90-$19.00 Bookstore Retail Services 1 Attachments
4 days ago Requisition
Salary: $16.90 Annually
AVAILABILITY NEEDS
- Must be able to work a minimum of 12 hours per week
- Saturday Rotations
- For Fall 2026 must be available to work
- Monday-Thursday 7am-1:30pm or 1:00pm-7:30pm
- Available evenings to support various campus events
- Must upload 2026 Fall schedule
Under the direction of the Assistant Manager, the Convenience Store Associate-I assists customers by performing job duties throughout various Convenience Store locations, including the Bookstore C-Store, Art Store and other Convenience Stores across campus. This role is responsible for providing superior guest service, handling sales transactions, and maintaining store and dining area operations.
ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned.
- Provides excellent customer service at all times.
- Demonstrate knowledge of store products and services
- Assist customers in all aspects of service fulfillment, including greeting customers, taking orders, collecting payment, and making change.
- Crosstrain and work in all Convenience Store locations as needed
- Perform sales support functions related to POS
- General housekeeping, stocking, organizing, pricing, and merchandising duties
- Use computerized software to look up stock information and operate a cash register
- Receive, verify, sort, and distribute goods and supplies
- Make on-campus deliveries and represent Retail Services locations at campus events
- Assist with clerical duties, research, and special projects
- Answer telephone calls and emails, follow-up with appropriate personnel as needed
- Maintain the cleanliness and sanitation of locations
- Adhere to campus and company sustainability initiatives
- Comply with all health and safety regulations of the Health Department and OSHA
- Other duties as assigned, reasonably within the scope of the job
The conditions of this position are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Schedule
Work shifts are scheduled during regular Convenience Store operating hours, which are Monday through Sunday with varied hours that include mornings, afternoons, evenings, and nights. Work schedules align with the CSULB Academic Calendar, with peak activity during academic semesters and reduced hours during academic breaks, based on operational needs. The employee must provide a minimum of 12 hours of availability during academic semesters;
however actual hours assigned may vary.
Physical Demands
This position requires frequent standing, walking, and movement throughout retail areas. The employee must regularly lift and carry items up to 40 pounds, and perform tasks involving bending, reaching, kneeling, and climbing ladders or step stools. Pushing and pulling carts or hand trucks may be required. Travel between campus locations—sometimes up to ½ mile—is also necessary. Use of hands and fingers is essential for operating registers, handling merchandise, and completing clerical tasks.
Work may take place in varying temperatures, including refrigerated areas and outdoor environments.
Work is primarily performed in busy convenience store and storage areas with tight work spaces and moderate to loud noise levels. Temperature conditions vary from climate-controlled indoor areas to outdoor environments, depending on assignment. Employees may…
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