National Account Manager

Description ofi is a global leader in food & beverage ingredients and solutions. Through our core ingredient platforms that we’re known for globally – cocoa, coffee, dairy, nuts, and spices – we partner with food and beverage manufacturers, retailers, and food service operators worldwide to help meet evolving consumer needs.

Description ofi is a global leader in food & beverage ingredients and solutions. Through our core ingredient platforms that we’re known for globally – cocoa, coffee, dairy, nuts, and spices – we partner with food and beverage manufacturers, retailers, and food service operators worldwide to help meet evolving consumer needs. With deep roots in origin countries and close relationships with farmers, we help deliver quality, traceability, transparency, and resilient supply chains.

By combining sourcing expertise, market knowledge, innovation, and technical capabilities, we create value for customers while driving positive impact for people and the planet. Together, ofi employees advance our

Purpose:

to be the change for good food and a healthy future.

Position Summary ofi values in-person collaboration with colleagues – employees are expected to work their specific work schedule on site at their ofi location. The National Account Manager is responsible for developing and executing growth strategies across a portfolio of retail, e-commerce, private label, and branded customer accounts. Reporting to the Sr Sales Director, this role drives profitable revenue growth by building strategic customer partnerships, leading commercial negotiations, and leveraging cross-functional resources to deliver innovative solutions that create value for both customers and ofi.

The National Account Manager serves as a trusted advisor to customers and collaborates closely with internal stakeholders across marketing, innovation, operations, supply chain, finance, quality, regulatory, and customer service functions. This position plays a critical role in identifying growth opportunities, managing account performance, and ensuring successful execution of strategic initiatives.

• Manage a portfolio of strategic retail, e-commerce, club, grocery, mass, and specialty accounts.
• Develop and execute annual business plans that support customer objectives and ofi growth strategies.
• Build strong relationships with key decision makers across procurement, merchandising, sourcing, marketing, category management, and operations.

• Lead contract negotiations, pricing strategies, promotional planning, and annual customer reviews.
• Deliver revenue, volume, profit, and market share objectives for assigned accounts.
• Identify opportunities to expand product offerings and accelerate profitable growth.

• Collaborate with innovation and product development teams to bring new products and concepts to market.
• Work with Commercialization team to help lead commercialization efforts from concept through launch.
• Partners with customers on innovation roadmaps aligned to emerging market trends.

• Own customer forecasting and demand planning activities.
• Monitor and communicate key performance metrics.
• Utilize market data and analytics to identify opportunities and mitigate risks.

• Coordinate with Supply Chain, Operations, Finance, Quality, Customer Service, and Marketing teams to ensure successful execution.
• Lead issue resolution and drive continuous improvement initiatives that enhance customer satisfaction.
• Perform other duties as assigned

• Education/
  
  Experience:
  
  Candidate will be required to have five (5) years of prior National Account Sales and account…