Sales Professional - Inside Sales

## Sales Professional
- Inside Sales Apply:
CA
- Fresno:
Full time:
Posted Today:
Req.
168103

Our associates celebrate lives. We celebrate our associates.

Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Sales Professional
- Inside Sales serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
** Job Responsibilities*
* ** Lead Generation
*** Holds self-accountable for prospecting a minimum of 1-2 hours each day
* Obtains referrals from families served by the location
* Networks and builds community and civic relationships
* Explains and presents presentations to families served and referred families
* Maintains and tracks activity levels to ensure productivity  
** Build Relationships with Families
*** Responds to client inquiries in a timely, respectful, sensitive and professional manner
* Connects with families through listening, honest communication and genuine concern
* Develops an understanding of each family’s unique needs and offers solutions that provide value to them
* Stays in touch with families to ensure satisfaction
* Prepares for all appointments and performs all procedures with professionalism and attention to detail
* Follows through on all customer problems and requests
* Builds trust-based relationships to earn the right to ask for referrals
* Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning  
** Teamwork
* ** Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
* Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
* Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
* Shares family concerns with rest of the SCI team  
** Minimum Requirements*
* ** Education
* ** High school diploma or equivalent
* 1-2 years of college or an equivalent of education and experience  
** Experience
* ** High school equivalency and 1-2 years of college or an equivalent of education and experience
* 1-2 years of customer service or sales industry experience preferred      
** Licenses
* ** Current state/province issued driver’s license with an acceptable driving record
* Insurance license if required by state/province law and as prescribed by each state board  
** Knowledge,

Skills and Abilities

*** Must be able to pass the Company’s internal presentation certification within thirty days of hire
* Ability to work a number of evenings and or weekends every month
* Ability to drive frequently
* Ability to obtain and maintain an insurance license if required by state/province
* Flexible hours but, at times must have the ability to work up to 12 hours in a day
* Ability to treat others with empathy and respect
* Knowledge of computers and some software
* Customer service skills  
** Compensation
* * Target Compensation Range: $50,000 to $100,000 annually.  The estimated total target compensation for this position in the first year typically ranges from $50,000 to $100,000 annually based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions.*(

Note:

As part of the total compensation plan, this position pays no less than $16.90 per hour for all hours worked)
*…