Brand Ambassador; Pacific Palisades, LA)

Position: Brand Ambassador (Pacific Palisades, LA)
## Brand Ambassador (Pacific Palisades, LA)
Apply locations:
USA
- California
- Pacific Palisades time type:
Full time posted on:
Posted 3 Days Agojob requisition :
JR552

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.

The
** Brand Ambassador
** will acquire, cultivate and maintain relationships with our clients through deep product knowledge, personal engagement and luxury service.
** RESPONSISBILTIES
* * Enhance the client experience
* Greets and welcomes clients throughout all areas of the store  
* Connects with clients in a genuine and meaningful way  
* Provides clients advice and knowledge that they may not have realized they needed  
* Makes every client interaction a personal and seamless experience  
* Exhibits behaviors that support client satisfaction goal (KPI)
Boost sales through omni channel and out of home base selling
* Educates self and client on merchandise, events, promotions, policy and services  
* Demonstrates expert styling and brand knowledge  
* Recommends merchandise based on expert product knowledge and client preferences  
* Graciously takes returns and offers options based on client's needs  
* Takes an omnitude approach to identify and recommend merchandise across all channels  
* Utilizes selling tools and store technology to sell across all channels effectively  
* Promotes benefits of the AYS program   
* Achieves personal sales and boutique KPI goals

Cultivate and grow client base
* Cultivates the client relationship through personalized connection  
* Acquires and builds client base primarily through forming relationships with new clients and maintaining / retaining/building spend of existing clients  
* Ability to strategize own business and be self‐motivated; takes initiative to increase individual productivity through out-of-home-base selling and strong client relationships  
* Utilizes digital tools to connect with clients, serve their needs, and follow up as necessary  
* Proactively utilizes mobile devices and selling technology to communicate with clients and expand business

Champion operational excellence
* Assists in operational tasks (actively maintains selling floor, back-of-house, fills in stock, upholds health and safety precautions, assists with visual merchandising, returns merchandise to other departments)  
* Follow and implement company policies and procedures  
* Completes daily opening/closing checklists

Contribute to team success
* Partners with others to provide the best client experience  
* Actively creates a positive work environment through teamwork and collaboration  
* Maintains positive working relationships throughout the company
** REQUIREMENTS
* ** Minimum of 3 years of sales experience in luxury retail industry; beauty experience a plus  
* Proven ability to drive positive customer experiences that build loyalty and deliver measurable results  
* Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;  
* Industry awareness and strong business acumen;  
* Strong verbal and written communication skills and excellent organizational skills;  
* Passion for the Beauty…