Residential Coordinator - Evans Lane

Residential Coordinator

San Jose, CA 95125

Salary: $26.64 to $31.68 per hour

Pay Frequency: 24 Pay Periods Per Year

Employment Type: Full Time, Non-Exempt, Driving Required

Work Schedule: 7:00 a.m. to 3:30 p.m. Tuesday through Saturday or Sunday through Thursday. Alternative 12:30 p.m. to 9:00 p.m. with the same workday options.

Lower end of range applies to candidates meeting minimum experience or limited years. Higher end applies to seasoned candidates with considerable experience.

Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation, placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

As part of the Interim Housing Services team, the Residential Coordinator works with the case management team to provide supportive services to RPSS tenants and assists them in breaking the cycle of homelessness. The role supports residents’ transition from street to housing by identifying individual needs and coordinating services to ensure access and maintenance of housing and health outcomes. The residential coordinator works with community partners to address barriers, assist with maintaining and sustaining housing, and support health needs.

• Coordinate move‑in into housing units.
• Serve as liaison between tenant and community‑based case management team.
• Ensure tenant well‑being and unit habitability through regular unit inspections and wellness checks.
• Provide assistance for critical issues that impact housing stability.
• Respond to housing and tenant‑related emergencies during normal business and after hours.
• Identify and secure community resources in coordination with assigned case manager.
• Gain expert knowledge of homeless populations, common barriers to housing, and overall community resources.
• Understand building lease term agreements and educate tenants and case managers on lease requirements.
• Maintain client data tracking systems, including case notes and complete HMIS and Salesforce entries.
• Prepare case‑related reports, including outcomes, successes, and challenges.
• Generate client data for reporting and understand the overall importance of data collection.
• Maintain complete and accurate documentation of service objectives and outcomes as well as other services per Federal, State, County, and PATH guidelines.
• Complete follow‑up and retention services, as necessary, and provide documentation in client file.

• Analytical skills and attention to detail: gather and interpret data, identify trends, patterns, and insights to inform decision‑making.
• Collaboration and teamwork: work effectively with others, building positive working relationships and contributing to team goals.
• Communication: convey information clearly and effectively, both verbally and in writing.
• Creativity and initiative: take action and make decisions without prompting, demonstrating proactivity and willingness to take on additional responsibilities.
• Critical thinking and problem solving: analyze and evaluate information, identify key issues, consider alternatives, and make logical decisions based on sound reasoning.
• Ethics and boundaries: maintain ethical and professional standards, demonstrating honesty, integrity, and commitment to doing the right thing while maintaining professional boundaries.

• Two (2) years of experience in a human services or behavior‑related field.

• All levels of experience and education…