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Technical Support IT Consultant HelpDesk/Support

Hybrid Technical Services Leader - Field Ops & Escalations

Job in 1700, Fribourg, Canton de Fribourg, Switzerland
Listing for: Xerox
Full Time position
Listed on 2026-02-13
Job specializations:
  • IT/Tech
    Technical Support, IT Consultant, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 CHF Yearly CHF 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading technology company is seeking a Technical Service Manager in Switzerland to ensure exceptional customer satisfaction and operational continuity. This role involves leading field service teams, managing customer escalations, and driving productivity. Ideal candidates will have a Bachelor's degree and at least 5 years of experience in field service operations. Strong communication skills and fluency in German or French are required.

This position offers a dynamic work environment focused on customer-centric solutions.
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