Sales Account Manager

• Client Relationship Management:
  Cultivate and maintain trusted partnerships with key clients by understanding their needs and delivering tailored solutions.
• Sales Growth:
  Proactively identify and close new business opportunities while also expanding existing accounts.
• Account Management:
  Serve as the primary point of contact for assigned accounts, ensuring satisfaction, timely communication, and long-term retention.
• Product Expertise:
  Understand Insure Cryo's product line and manufacturing processes in depth to communicate value and resolve client challenges.
• Forecasting &Reporting:
  Deliver accurate sales forecasts, pipeline updates, and insights on market trends to the leadership team.
• Order Management:
  Oversee the sales cycle from initial quote to delivery, collaborating across teams to meet customer expectations.
• Cross-Functional Collaboration:
  
  Partner with engineering, production, and leadership to ensure seamless execution of customer orders.
• Market Awareness:
  Stay informed of industry trends, competitor activity, and customer behavior to uncover new opportunities and potential risks.

Success in this role hinges on curiosity and resourcefulness. Our sales process varies depending on distribution channels, making it essential to think creatively and strategically to access and influence key decision-makers. This is a high-impact role suited for someone with an entrepreneurial mindset and a relationship-first approach to selling.

You'll be joining a team focused on continuous growth, mutual support, and long-term customer relationships. At Insure Cryo, we aim to calmly evolve in a sometimes-tumultuous industry, balancing flexibility with high performance. If you're energized by team success, excited about supporting breakthrough therapies and medical innovations, and eager to work in the biotech and life sciences industries, you'll thrive here.

Ask yourself

• Are you excited to help customers solve real-world challenges in biotech and life sciences?
• Do you take pride in building long-term relationships rather than chasing quick wins?
• Can you navigate complexity and ambiguity without losing momentum?
• Do you value working cross-functionally and pitching in beyond your job description?
• Are you proactive, emotionally intelligent, and comfortable being the trusted voice of the customer?

If you answered yes to these questions, we'd love to hear from you.

• Bonuses:
  Twice-a-year performance-based bonus structure
• Retirement: 401(k) plan with Safe Harbor contribution
• Growth: career opportunities and professional development
• Culture: A flexible, team-oriented environment with the advantages of a small company and the support of a larger enterprise

Required

• 7-10 years of experience as a Sales Account Manager or equivalent B2B sales role
• Effective sales process discipline, from lead generation to closing
• Excellent interpersonal, listening, and relationship-building skills
• Strong problem-solving ability and a client-first mindset
• Proficiency with CRM tools and Microsoft Office Suite
• Self-starter with the ability to work both independently and collaboratively

Preferred

• Bachelor's degree in business, marketing, engineering, or related field
• Experience with manufacturing processes and sales cycles in manufacturing, biotech, or other technical product environments.