Front Office Coordinator - Therapy Services

Front Office Coordinator – Therapy Services Full Time

Houston Physicians Hospital – C Foster HPH Therapy Clinic is hiring a Full-Time Front Office Coordinator. Are you seeking an extraordinary career opportunity at a state‑of‑the‑art healthcare facility? Houston Physicians Hospital is currently hiring a Front Office Coordinator for its therapy clinic.

The Front Office Coordinator is responsible for scheduling physical, occupational, and speech therapy services for current and new patients. The role ensures the daily clinic schedule is efficiently managed in cooperation with the clinical leadership team. The coordinator handles all business office functions, maintains patient care records in accordance with HIPAA and local rules, completes daily administration tasks—including scheduling, filing, copying, and communication—and works effectively as part of the multidisciplinary team.

Location:

Pearland, TX | Salary: $75,266 – $116,646 per year.

• Demonstrates a strong customer service and professional attitude.
• Demonstrates the ability to work effectively as part of a larger team.
• Registers and schedules patients for therapy services.
• Maintains daily referrals to ensure patients are scheduled in a timely manner.
• Maintains insurance authorizations per organization requirements and processes.
• Collects payments via credit card/check/cash and follows payment collections and posting processes.
• Has knowledge of medical billing and insurance practices at a level suitable for their role.
• Manages patient notifications and alerts efficiently and timely.
• Scans paperwork into multiple EMR systems.
• Maintain patient care records in accordance with HIPAA and local organizational rules and standards.
• Communicates and coordinates with the central business office team.
• Reviews schedule daily with clinical leadership for efficiency and optimization.
• Communicates professionally and effectively in person, via electronic messaging platforms, and via email.
• Manages cancellations and rescheduling requests efficiently and timely.
• Must be able to prioritize workload and multitask as required.
• All other duties as assigned.

• High school diploma or equivalent;
  Bachelor’s degree preferred.
• One year of previous hospital, medical office or outpatient physical therapy billing, collections, payment posting and front office experience.
• Must have strong organizational skills and the ability to accurately document information for billing purposes.
• Proficient in MS office applications which include Outlook, Word, Excel, and PowerPoint.
• Requires frequent and constant judgment for timely response to patient questions and concerns.

• Competitive wages
• Opportunities to better yourself professionally
• Health, Dental & Vision Coverage
• 401(k) retirement plan
• Paid Time Off (PTO)
• Company Paid Holidays Employee Assistance Programs
• Health Savings Account / Flexible Spending Account
• Education Assistance
• Short Term Disability and Long Term Disability Insurance

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