Sales Advisor: Grown Brilliance; Fine Jewelry

Sales Advisor:
Grown Brilliance (Fine Jewelry)

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Grown Brilliance was founded by Akshie Jhaveri, a third-generation jeweler. Inspired by her family’s legacy, Akshie launched a collection and then a company whose mission was to create a transparent and value-driven approach to jewelry with 100% conflict‑free lab‑grown diamonds always of the highest quality that never compromise on style or value. Grown Brilliance was founded with the understanding that the right jewelry has the power to transform how you look and feel, and we strive to bring you that power with our commitment to timeless jewels and conscious living.

As a proud minority‑female‑founded and 75% female‑led company, Grown Brilliance’s commitment to Akshie’s founding mission is matched by our commitment to supporting brilliant women who continuously push commercial and creative boundaries to empower and inspire future generations of women to pursue their passions.

We are committed to finding exceptional talent to represent our Grown Brilliance boutique in Baybrook Mall. We seek dynamic full‑time Sales Advisors who are passionate about delivering outstanding in‑store experiences, driving customer satisfaction, and fostering meaningful brand connections.

The ideal candidate excels at creating positive, lasting customer interactions while building brand loyalty. They thrive in a fast‑paced, evolving environment, adeptly balancing multiple priorities and consistently putting the customer first. Key responsibilities include supporting sales initiatives, enhancing team and customer engagement, maintaining visual and operational standards, and contributing to the overall success of the store. This role may include opening and closing responsibilities and the potential for keyholder duties.

As part of the Leap platform, this individual will have the unique opportunity to support other brands in our portfolio through new store openings, activations, and coverage needs. Familiarity with emerging retail technologies such as Shopify, Endear, Slack, and Google Workspace is a strong advantage.

• Minimum Age:
  Must be at least 18 years old.
• Experience: A background in luxury retail or high‑touch client‑facing roles, with proven experience selling products at a minimum price point of $1,000. Must demonstrate expertise in premium customer service, brand representation, and building lasting relationships with discerning clients.
• Availability:
  Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays.
• Physical Requirements:
  
  Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds.

Hourly Pay Range: $16/hr to $22/hr compensation will be determined based on the candidate’s experience, skills, competencies, and qualifications.

• Customer‑Centric & Hospitality‑Driven – seeks to create genuine and authentic connections, anticipates needs, and possesses exceptional selling skills.
• Adaptable & Entrepreneurial – thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges.
• Collaborative Team Player – actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.
• Strong Communicator – effectively shares information, listens actively, and builds positive relationships with team members and clients.
• Professional & Reliable – consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism.
• Brand Champion & Product Expert – demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience.
• Detail‑Oriented & Efficient – consistently produces high‑quality, polished work with exceptional efficiency and effectiveness.

• Sales Performance – drive results by focusing on conversion rates, Units Per Transaction (UPT), Average…