Sales Operations Manager

Downstream Marketplace Sales Operations Manager Frisco, TX
· Full time Company website Apply for Sales Operations Manager

Downstream is a one-stop shop marketplace for equipment rentals and waste services, designed to streamline the process for construction project managers.

Downstream Systems, Inc. is a leading marketplace platform that's transforming the waste and construction industries from the ground up. We're on a mission to bring simplicity, transparency, and sustainability to two of the most essential—but often overlooked—sectors of our economy.

At Downstream, we make it easy for contractors, builders, and businesses to find and book critical services like dumpster rentals, hauling, and site clean‑up—all in just a few clicks. No more endless calls, confusing pricing, or waiting around. Our platform connects customers with vetted, reliable providers so they can get what they need, when they need it—without the headache.

But we’re not just about convenience—we’re about impact. By streamlining logistics and digitizing the supply chain, we’re helping reduce waste, cut emissions, and build a cleaner, more sustainable future for everyone. Whether you're managing a small job site or a major development project, Downstream is here to help you keep things moving—efficiently, affordably, and responsibly.

Employment Type:

Full‑time

We’re looking for a Sales Operations Manager to optimize and scale our revenue systems, data, and processes. This person will own our CRM Process, ensure pipeline accuracy, and help build a data‑driven foundation for growth across marketing, sales, and customer success.

You’ll be the connective tissue between GTM strategy and execution — someone who loves turning chaos into clarity and insights into impact.

• Work closely with our Product Team to develop and maintain dashboards, reports, and workflows to ensure data accuracy and visibility
• Partner with leadership to define KPIs and pipeline health metrics
• Automate manual processes and streamline lead routing, deal tracking, and forecasting
• Conduct performance analyses and recommend data‑backed improvements to drive conversion and retention
• Manage and maintain integrations between Apollo and other GTM tools
• Support territory design, quota management, and commission modeling as we scale
• Collaborate cross‑functionally with Marketing, Product, and Finance to ensure alignment across the funnel

• 3–6 years of experience in Sales Operations, Revenue Operations, or related field
• Deep expertise with Hub Spot or Apollo CRM (certifications preferred)
• Strong analytical and reporting skills — Excel proficiency required;
  Power BI experience a plus
• Proven ability to manage GTM data structures and processes in a startup or high‑growth environment
• Excellent communication and cross‑functional collaboration skills
• (Bonus) Experience in Marketplaces, Construction, or B2B SaaS

At Downstream, we’re not just building a platform—we’re building a movement to modernize and elevate the waste and construction industries. That’s why we look for team members who aren’t only smart and capable but deeply aligned with the way we show up for each other, our customers, and suppliers. Our cultural beacons are more than values—they’re how we work, lead, and grow.

Here’s what a great Down streamer looks like:

💥 Runs into the Gap
You don’t wait to be told. When you see a problem or an opportunity, you lean in with curiosity and energy. You’re proactive, resourceful, and comfortable working through ambiguity—because you know that growth often starts where things are messy.

You communicate clearly, openly, and without ego. Whether you’re sharing feedback, surfacing a roadblock, or admitting a mistake, you do so with the trust that honesty drives progress. You don’t play games—you play as a team.

🛠️ Takes Pride in What You Do
You care deeply about the quality of your work and the experience of our customers. Whether you’re shipping code, solving a customer problem, or launching a new market, you bring thoughtfulness and craftsmanship to everything you touch. Excellence isn't a…