Franchise Development Specialist - Center Operations

• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts

At Kid Strong, we help parents build stronger, smarter, more athletic kids. Kid Strong is a milestone-accelerator for kids walking through 11 years old. We help parents discover their child's superpowers and build future-ready kids who are confident making friends, run the playground, and raise their hand high in the classroom. In other words... kids who will win at life!

Kid Strong is rapidly growing and we're looking for talented, enthusiastic professionals who are passionate, energetic, and excited to engage with parents and kids and make an impact on their lives.

The Development Specialist for Kid Strong New Center Openings is a highly effective, hyper-organized, passionate, and driven professional. In this role, you will work in a fast-paced environment supporting pre-sale and operational functions, creating new processes, and coaching in-center teams and area developers on how to launch and scale an effective Kid Strong center.

• Support a portfolio of 15-20 centers, owning each center’s development timeline by tracking dates, key milestones, resources, and project information in project management software (e.g., Click Up, Lighthouse).
• Own each center’s scorecard: track status against goals and provide action-oriented, data-driven recommendations to achieve opening goals.
• Identify potential project slippage early and
  ** escalate
  * * project risks with mitigation strategies.
• Coordinate new project requests and maintain a comprehensive database of upcoming projects.

• Partner daily with franchisees, internal Pre-Development and Construction teams, and external partners to develop new Kid Strong centers.
• Work across departments, including executive leadership, marketing, accounting, and training, to expedite the development process and drive franchisee success.

• Schedule and facilitate weekly recurring project calls with franchisees, general contractors, pre-development managers, and construction managers.
• Report operational updates, successes, and areas of improvement to HQ leadership.

• Set up, organize, and maintain accurate project files throughout the entire development lifecycle.
• Process key documentation and complete follow-ups (e.g., Landlord/Seller approvals, consultant proposals, franchisee approvals).
• Request, track, and distribute drawings, surveys, and geotechnical reports.
• Audit CRM client data entries to ensure accuracy and compliance.

• Build strong working relationships with outside consultants, including architects, civil engineers, city government officials, expeditors, vendors, and general contractors.
• Coordinate vendor delivery schedules and maintain proactive communication with vendor partners to avoid delays.

• Participate in initial virtual kickoff meetings to guide franchisees through the pre-sale and operational setup processes.
• Coach ADs to stay on track and meet brand standards and requirements, escalating when needed.

• 2+ years of project management or coordination experience. Background in construction, franchise operations or real estate development, including the technical vocabulary, is preferred.
• Associate or Bachelor’s degree preferred.
• Proven ability to prioritize and manage multiple projects at once in a fast-paced environment, with strong attention to detail.
• Working knowledge of project management methods, including critical…