Associate Product Manager

Reports To:

Director of Product Management

Department:
Product Management

Location:

Remote

Position Type:
Full-Time

As an Associate Product Manager at Axis Care, you will contribute to the discovery, shaping, and delivery of features across our home care platform. This role is designed for someone with deep knowledge of how Axis Care operates and what our customers need, whether that comes from Customer Success, Implementation, Support, or another customer-facing function.

At Axis Care, AI isn’t a tool we experiment with, but it’s how we work. Every PM on our team uses AI-assisted tools as a core part of their daily practice: shaping requirements, accelerating research, prototyping, and validating ideas faster than traditional methods allow. We expect APMs to embrace this from day one and grow into it quickly.

You will work closely with Senior PMs and product leadership, building your product instincts in a fast-moving, AI-enabled environment.

• Use AI-assisted tools daily to draft requirements, explore edge cases, prototype concepts, and accelerate the path from customer problem to validated solution.
• Support Senior PMs in researching customer needs, documenting requirements, and preparing product briefs — leveraging AI to do this faster and with greater depth.
• Bring your Axis Care experience to the table — surfacing patterns from customer feedback, support tickets, implementation insights, and field knowledge that inform prioritization.
• Write clear user stories and acceptance criteria in partnership with Engineering and UX.
• Track feature delivery across sprints — flagging blockers, coordinating with cross-functional partners, and keeping stakeholders informed.
• Assist with go-to-market preparation including internal documentation, release notes, and enablement materials for Customer Success and Support.
• Monitor adoption and usage data post-launch and surface findings to the team.
• Participate in customer calls, industry events, and internal discovery sessions to deepen product and market knowledge.

• Experience in a customer-facing or operational role at Axis Care — Customer Success, Implementation, Support, Sales, or similar.
• Genuine excitement about working in an AI-forward product environment — you don’t need to be technical, but you need to be curious and willing to learn fast.
• Demonstrated curiosity about how software is built and how product decisions get made.
• Strong written and verbal communication skills; able to translate customer problems into clear documentation.
• Highly organized with strong attention to detail and follow-through.
• Comfortable operating with some ambiguity and asking good questions.
• Familiarity with tools like Jira, Notion, or similar platforms is a plus.
• No formal product management experience required — we’ll teach you the methodology. Comfort with AI tools is non-negotiable.

• Manual dexterity required to use desktop computer and peripherals
• Utilization of phone, AI tools, collaboration and product management software, and email to perform job functions
• Travel of up to 10%

• Competitive salary and comprehensive benefits package.
• Medical insurance premiums are covered in full for the employee (Medical, Dental and Vision)
• 401K with competitive company matching.
• Personal time off, sick leave, and holidays.
• Company will provide laptop and other needed computer equipment.

According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the American Society on Aging calculated that an American has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This…