Customer Service Representative - State Farm Agent Team Member

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Our agency is proud to celebrate 19 years of excellence this coming April. With a strong team of over 20 professionals, we are committed to fostering a supportive, collaborative, and productive workplace. Mike has been selling insurance since 1993 and with State Farm since 2007, and together we’ve built an office that can serve customers in English, Spanish, Cantonese, and Mandarin.

Full-time team members enjoy valuable benefits, including a 401K match, paid time off, paid holidays, health benefit options (major medical, dental, and vision), and the flexibility of hybrid work schedules. We also believe in celebrating wins and staying connected through quarterly team-building activities.

We’re looking for motivated individuals to join us in providing exceptional service to our clients and contributing to the continued growth and success of our agency. If you're ready to work in an environment where your skills and dedication are valued, we’d love to connect with you!

• Build and nurture strong customer relationships, providing exceptional service and support.
• Utilize a needs-based approach to educate customers about various insurance options, ensuring they make informed decisions.
• Proactively generate leads, schedule appointments, and identify customer needs to offer tailored products and services.
• Contribute to our vibrant team environment, supporting colleagues and sharing best practices for success.

Our ideal candidate is energetic, self-starting, positive, a team player, and ambitious. We value strong communication skills and the ability to handle multiple tasks simultaneously.

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• People-oriented and detail-oriented
• Proactive in problem solving
  
  Able to learn computer functions
• Ability to work in a team environment
• Bilingual Spanish preferred

If you are motivated to succeed and see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.