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Trilingual Call Center Representative - Hybrid
Job in
Frisco, Collin County, Texas, 75033, USA
Listed on 2026-01-03
Listing for:
Cinemark Theatres
Full Time
position Listed on 2026-01-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Provide immediate front-line support to Guest inquiries while maintaining a positive, empathetic, and professional attitude at all times;
Handle Guest matters and interactions through various channels such as phone and email;
Identify and communicate effectively with various departments of the organization to escalate Guest matters;
Keep detail records of Guest interactions, transactions, comments and feedback received.
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