Bilingual Service Desk Lead — Leadership & Escalations
Listed on 2026-10-06
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Customer Service/HelpDesk
Bilingual, HelpDesk/Support, Customer Service Rep, Client Relationship Management -
Language/Bilingual
Bilingual
LTIMindtree in Frisco, Texas is seeking a Service Desk Lead Bilingual to oversee daily operations, guide a team of support professionals, and drive exceptional service delivery across phone, email, chat, and ticketing channels.
The role requires fluency in English and Spanish, strong leadership, operational and analytical skills, and a focus on escalations, coaching, SLA governance, CSAT, and continuous improvement across the service desk.
Consider building your career as a Bilingual Service Desk Lead — Leadership & Escalations at LTM.
This role, Bilingual Service Desk Lead — Leadership & Escalations at LTM, could be your next career step.
Are you ready to take on the Bilingual Service Desk Lead — Leadership & Escalations role at LTM?
We would love to welcome a new Bilingual Service Desk Lead — Leadership & Escalations to our team in Frisco, TX, United States.
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