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Strategic SaaS Customer Success Manager

Job in Frisco, Collin County, Texas, 75034, USA
Listing for: HITRUST Alliance
Full Time position
Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 70000 - 95000 USD Yearly USD 70000.00 95000.00 YEAR
Job Description & How to Apply Below

HITRUST Alliance seeks a Customer Success Manager to be the primary link between our customers and HITRUST products, services, and programs. The role requires ownership mindset for a territory, building relationships that drive retention, expansion, and loyalty across HITRUST offerings.

You will onboard customers, coordinate internal support, and ensure the right solutions are in place to safeguard sensitive data. Strong communication and project management are essential.

As a Strategic SaaS Customer Success Manager, you will play an important part at HITRUST Alliance in Frisco, TX, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Strategic SaaS Customer Success Manager role at HITRUST Alliance, based in Frisco, TX, United States.

We are looking to fill the Strategic SaaS Customer Success Manager position at HITRUST Alliance in Frisco, TX, United States.

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