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Network Engineer; Avaya

Job in Frisco, Collin County, Texas, 75034, USA
Listing for: TechDigital Group
Full Time position
Listed on 2025-12-27
Job specializations:
  • Engineering
    Systems Engineer
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Network Engineer (Avaya)

Minimum Qualifications:

  • Candidate should have minimum 8+ years of relevant hands-on experience.
  • Candidate should be Avaya certified ASPS/AIPS/ACIS.
  • Should be expert in Avaya Aura Core Components such as CM, CMS, AES, Elite Contact Center, SM & SMGR, AAEP.
  • Should have excellent knowledge over various Redundancy/Reliabilities.
  • Should have excellent knowledge over ESS, LSP & SLS.
  • Should have hands-on experience over various H.323 & H.248 media gateways such as G650, G450, G430 etc.
  • Should have advanced level hands-on experience over Client's, SIP Call flow, ITFS, TFN, DID's, ISDN PRI's, SIP Trunks etc.
  • Should have advanced hands-on experience over T1/E1, H.323 protocol, SIP protocol, QoS, CODEC's such as G.711, G.729, etc.
  • Should have advanced knowledge over various integrations in SIP/H.323 architecture for small to large enterprise.
  • Should be expert in troubleshooting over capturing various traces such as MST, trace

    SM, Wireshark, stations, trunk traces etc.
  • Should be capable of troubleshooting complex scenarios where calls are traversing through various SIP entities along with IVR.
  • Should have expert level of experience over updating firmware in various boards, Media Modules, Media Gateways etc.
  • Should have experience over monitoring tools such as Nectar RIG.
  • Should be capable of migrating/upgrading legacy infrastructure to the latest platform.
  • Excellent communication skills & presentation skills.
  • Candidate should be a good team leader & flexible as per business needs.
  • Have capabilities to handle incidents independently.
  • Have knowledge of processes for Incident and Problem management, Change Management.
  • Shall be able to handle client and attend one-on-one weekly meetings.
  • Shall be able to share operations related daily/weekly reports.
  • Shall be able to prepare monthly capacity report.
  • Should have excellent skills on operations/projects and team handling.
  • Shall be able to resolve tickets within SLA independently.
  • Adheres to standard operating procedures and should be capable to add value to knowledge base.
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